Medical Assistant

Crossroads Inc

Phoenix (AZ)

On-site

USD 38,000 - 45,000

Full time

14 days+

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Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Tuition Reimbursement

Job summary

Crossroads Inc. is seeking a Medical Assistant to support the outpatient integrated clinic and providers. The role includes administrative duties, patient care tasks, and coordination across the care team.

The position requires CMA/RMA certification, CPR/First Aid/Narcan, and compliance with HIPAA. The clinic operates full-time with diverse duties in a fast-paced environment.

Qualifications

Current CPR/First Aid/Narcan training.
Current and annual negative TB Test.
Current and valid Fingerprint Clearance Card.
Clean Motor Vehicle Record (MVR) check performed annually and upon hire, preferred.
Successfully pass a background check and an Arizona Department of Health Services Adult Protective Services check.
Minimum of High school diploma/GED required (associate degree preferred).
Certified Medical Assistant or Registered Medical Assistant required.

Responsibilities

Manage provider schedules and daily workflow in the Outpatient Integrated Clinic.
Coordinate care for clients assigned to their provider care team.
Administer injections, perform blood draws, record vitals, assist with minor procedures and testing.
Stock, sanitize and manage inventory; ensure safe clinic flow.
Process referrals and schedule follow-up and specialty appointments.
Coordinate medication deliveries with pharmacies and validate orders/labels.
Coordinate with insurance for prior authorizations.
Schedule lab orders and ensure timely collections.
Maintain HIPAA compliance and accurate client data.
Provide excellent internal and external customer service.

Skills

EMR systems

Microsoft Office

Communication

Time management

Teamwork

Education

High school diploma or GED

Certified Medical Assistant or Registered Medical Assistant

Associate degree preferred

Job description

Job Title: Medical Assistant

FLSA: Non-Exempt

Reports To: Outpatient Integrated Care Manager

Status: Full-time

Last Update: 8/22/2024 | Next Review Date: 8/22/2026

Crossroads is an Arizona Department of Health Services licensed substance abuse treatment provider with proven expertise in serving men, women, and Veterans with Substance Use Disorder through the provision of high quality, successful, and affordable residential and outpatient recovery programs.

Due to federal contracts the following items are prohibited: Medical/Recreational marijuana, current parole, or probation.

Job Summary: The Medical Assistant provides support services to all the healthcare providers, clinical staff and clients in the Crossroads Community Care Outpatient Integrated Clinic. Assists with administrative duties within the clinic.

Supervisory Responsibilities

None

Essential Functions

Responsible for managing provider schedules, assisting with daily workflow within the Outpatient Integrated Clinic.
Responsible for the care and coordination of clients assigned to their provider care team.
Responsible for giving injections of medication to clients, blood draws, vitals, assisting with minor procedures and other necessary testing.
Stocks, sanitizes, monitors inventory control, specimen labeling and handling to ensure the accomplishment of daily patient care and safe clinic flow.
Completes daily assignments, monitors and tracks appointments, processes referrals and schedules follow-up and specialty appointments.
Works with retail and specialty pharmacies to coordinate required medication deliveries, validate prescription orders and labels.
Coordinates with insurance companies for prior authorizations.
Assists with scheduling lab orders to be picked up daily and in a timely manner.
Ensures all client data is accurate and is HIPAA compliant.
Provides excellent internal and external customer service.
Performs other duties as required.

Qualifications

Current CPR/First Aid/Narcan training.
Current and annual negative TB Test.
Current and valid Fingerprint Clearance Card.
Clean Motor Vehicle Record (MVR) check performed annually and upon hire, preferred.
Successfully pass a background check and an Arizona Department of Health Services Adult Protective Services check.

Knowledge, Skills, and Abilities

Knowledge of Computer, Microsoft Office and EMR systems.
Ability to handle a fast-paced environment and prioritize tasks based on importance.
Excellent communication, time-management, detail orientated and problem-solving skills.
Ability to communicate effectively at multiple levels, both verbal and written.
Ability to work independently and as a member of a team.

Education & Experience

Minimum of High school diploma/GED required (associate degree preferred).
1+ years’ experience in medical assisting preferred.
Certified Medical Assistant or Registered Medical Assistant required.
Computer skills and Microsoft Office experience.

Work Environment

Fast paced outpatient clinic setting.
Primarily indoors, however, some outdoor work may be requested.

Physical Demands

While performing job duties, the employee is regularly required to sit and speak or hear. The employee is occasionally required to stand, walk, use hands to handle or feel, reach hands and arms, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds and seldom lift and/or move >100 pounds. Specific vision abilities required by this job include color vision, depth perception, and ability to adjust focus.

Shift Requirements

Days, weekends, and holidays.

Travel

Valid AZ Driver’s License.
May include travel between sites and other locations.
Local and statewide travel when requested or required.

EEO

Crossroads is committed to providing a workplace free from harassment and discrimination. We believe all applicants and employees should be treated equally without regard to an individual’s race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.

ADA Acknowledgement

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Benefits