Medical Assistant

Sturdy Health; Norton (MA); On-site; USD 35,000 - 50,000; Full time

Job summary

Sturdy Health is looking for a dedicated Medical Assistant to join their team in Norton, MA. In this full-time role, you will support patient care, maintain efficient patient flow, and work collaboratively within a healthcare team. Ideal candidates will have a strong commitment to patient experience and demonstrated medical training, ensuring high-quality care in an outpatient setting.

Qualifications

• Excellent interpersonal skills and teamwork ability.
• Demonstrated ability to interact with patients in promoting an excellent and safe patient experience.
• Graduate of a two-year accredited Medical Assistant program preferred.

Responsibilities

• Assist with maintaining efficient patient flow and quality care.
• Take vitals, draw blood, and prepare patients for examinations.
• Rooming patients and administering vaccines.

Skills

Interpersonal skills

Teamwork

Patient experience

Problem solving

Communication skills

Education

Graduate of a two-year accredited Medical Assistant program

High school diploma or equivalent

Tools

Electronic Medical Record systems

Job description

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Monday - Friday (7:45am - 4:15pm)

The Medical Assistant works under the Lead Medical assistant and Practice Manager or Practice Supervisor to assist with maintaining efficient patient flow and quality care. The Medical Assistant works as part of a health care team to provide comprehensive care in a non-judgmental manner

Required Skills/Qualifications/Training/Experience

• Excellent interpersonal skills and teamwork ability
• Demonstrated ability to interact with patients in promoting an excellent and safe patient experience
• Commitment to patient experience and quality improvement in the outpatient setting
• Ability to measure and document vitals, take temperatures, draw blood, weight, and height
• Ability to obtain a basic medical history including chief complaint, medication history, social history, and family history
• Ability to prepare all patients for examinations with necessary medical supplies
• Maintains clinical competency and continuous education
• Knowledge and appropriate use of medical terminology
• Reviews, processes, and routes clinical documentation
• Establishes excellent rapport with patients including patient education
• Works collaboratively with other health care professionals in providing outcome-oriented care
• Demonstrates problem solving and thrives in a fast-paced work environment
• Maintains a safe and healthy environment for patients and co-workers by following standards and procedures
• Demonstrates necessary functions to maintain continuity of care for patients
• Demonstrates ability to cross train to assist front-desk staff if necessary
  
  

Education/Training

• Graduate of a two-year accredited Medical Assistant program preferred
• High school diploma or equivalent is required
  
  

Licenses/Certification

• Medical Assistant Certificate
  
  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Age And Diversity Related Criteria

Consistently treats patients, colleagues and visitors with the dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures.

Ability To Fulfill Job Expectations

Must have the ability to the perform essential functions of the position, including required work hours, locations, and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation.

Physical Demands

While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 40 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Essential Job Functions

• Clinical responsibilities include rooming patients, taking vitals, procedures, prescription renewals, triage of patient phone calls, review charts, lab test results, scheduling patients, responding to provider messages
• Prepares exam rooms for providers between patient contact
• Obtain prior authorizations (Office visits, Prescriptions, and procedures/surgeries)
• Assist in the in-bound/out-bound referral process
• Prepare the medical chart including importing medications from pharmacy, preloading vaccines, documenting pre-visit forms
• Administering vaccines
• Assist in scheduling new and established patient appointments as needed
• Communicates well over the phone with patients and other healthcare professionals using professional communication skills and promotes leading practices phone standards
• Evaluate patient phone calls
• Assist in inbox management and refills according to SMA policy
• Monitor and work appropriately in Electronic Medical Record environment and office workflows
• Ability to adapt in a busy office environment to meet care standards
• Understanding of supply management processes and needs
  
  

Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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