Medical Assistant

East Bay Community Action Program; Newport, Northern (RI, KY); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Retirement plan

Life insurance

Paid time off

Mileage reimbursement

Tuition reimbursement

Professional development

Employee assistance program

Job summary

East Bay Community Action Program is seeking a full-time Medical Assistant to provide clinical and administrative support in Newport, RI. The role involves patient interaction, vital signs, lab testing, and coordination with the multidisciplinary team to deliver comprehensive community healthcare services.

The ideal candidate will have prior MA internship experience, a high school diploma with MA training, and BLS certification.

Qualifications

• Experience: Prior experience or completion of a medical assistant internship.
• Education: High School Diploma/equivalent and completion of medical assistant training from an accredited Medical Assistant Program.
• Certifications: Basic Life Support certification required
• Knowledge: Medical office procedures and terminology; cultural sensitivity with diverse patient and staff population

Responsibilities

• Greet patients and maintain confidentiality; assist in visits.
• Obtain vital signs for assigned patients.
• Review allergies, medications, and history with patient.
• Screen patients per policies (depression, alcohol use, etc.).
• Perform audiometry, Snellen, EKG and in-house CLIA testing as ordered.
• Answer phones and triage nurse or staff.
• Document patient information in EMR.
• Assist with prior authorizations, referrals, labs tracking.
• Abstract lab tests and reports into EMR.
• Process lab specimens and forms.
• Coordinate care with internal/external providers.
• Provide care summaries to specialists and obtain recommendations.
• Pre-visit planning and chart review.
• Obtain precertifications for tests and procedures.
• Participate in quality improvement trainings.
• Attend staff meetings and suggest quality improvements.
• Support other providers in absence of MA.
• Support HRSA Health Disparities Collaborative programs

Skills

Medical assisting

Patient care

Documentation

Communication

Education

High School Diploma/equivalent

Medical Assistant training program

Tools

EMR systems

Lab testing equipment

Job description

Medical Assistant

Application Deadline: 2 October 2026

Department: Medical

Employment Type: Full Time

Location: Newport - Chafee Medical

Reporting To: Kristen Hylan

Description

East Bay Community Action Program is hiring for a full-time Medical Assistant! The Medical Assistant provides clinical and administrative support to providers in the day-to-day operation of the medical and behavioral health programs. This position interacts with patients, their families and members of the multidisciplinary team in a community health setting and assists providers and other clinical staff with assigned daily tasks to advance EBCAP's mission of providing comprehensive community healthcare services.

Key Responsibilities

Patient Care and Clinical Support

• Greet patients, family members and visitors, respect their confidentiality and privacy, and assist in making the visit informative and comfortable
• Perform initial assessments of patients including medical, social, and psychological history
• Obtain vital signs such as blood pressure, temperature, pulse, weight and height of each assigned patient
• Review and update with patient all allergies, medications, immunizations, medical and social history prior to visit with provider
• Screen patient for appropriate information per EBCAP's policies and procedures (depression, anxiety, alcohol use, tobacco use, etc.)
• Perform specialized testing including audiometry, Snellen eye chart testing, EKG testing, and in-house CLIA lab testing as ordered by medical provider

Administrative and Documentation

• Professionally answer phones and triage nurse or other clinical staff
• Accurately and completely document patient contact and patient information in the electronic medical record (EMR)
• Assist clinical staff with paperwork aspects of patient care including prior authorizations, referral tracking, lab tracking, and diagnostic testing tracking
• Abstract lab tests and diagnostic reports into electronic medical record
• Process lab specimens and complete appropriate lab forms

Care Coordination and Communication

• Communicate with internal and external providers/facilities to effectively coordinate healthcare across all specialties
• Provide external specialist/facility with patient care summary before scheduled appointment and obtain specialist's recommendations after patient's visit
• Participate in pre-visit planning and care coordination by reviewing medical charts before scheduled appointments
• Obtain precertification for tests, procedures, treatments, and specialists for patients as needed

Program Support and Professional Development

• Participate in training for quality improvement, patient communication, clinical population management, and self-management support
• Participate in staff meetings and contribute to discussions including concerns and suggestions to promote quality improvement
• Assist other providers in the absence of assigned medical assistants and work in any specialty area or location as needed
• Support specialized programs including Health Resources and Services Administration (HRSA) Health Disparities Collaborative

Qualifications

Experience: Prior experience or completion of a medical assistant internship

Education: High School Diploma/equivalent and completion of medical assistant training from an accredited Medical Assistant Program

Certifications: Basic Life Support certification required

Knowledge: Agency personnel policies/procedures, medical office procedures and terminology, cultural sensitivity necessary to work with diverse patient and staff population

Preferred Qualifications

• Bilingual Portuguese or Spanish
• Previous experience in community health center or federally qualified health center (FQHC) setting
• Experience with electronic medical records (EMR) systems
• Previous experience in integrated behavioral health and medical care models

Benefits

For Full-Time Employees Working 40 hours per week, EBCAP offers:

• Subsidized, comprehensive medical (BCBSRI) and dental (Delta Dental) insurance plans
• Supplemental vision insurance (Delta Dental)
• Voluntary medical and dependent care flexible spending accounts
• Up to 3% matching 403(b) retirement plan
• Employer-paid life insurance
• Generous paid time off including 15 vacation days, 12 holidays, 2 personal days, and 6 sick days
• Mileage reimbursement
• Tuition reimbursement
• Employer-paid professional development
• Employee assistance program