Medical Assistant

East Bay Community Action Program

East Providence (RI)

On-site

USD 25,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Subsidized health insurance

Dental insurance

Vision insurance

403(b) retirement plan

Life insurance

Paid time off

Mileage reimbursement

Tuition reimbursement

Professional development

Employee assistance program

Job summary

East Bay Community Action Program is hiring for a full-time Medical Assistant in East Providence. The role provides clinical and administrative support to providers in medical and behavioral health programs within a community health setting.

You will interact with patients and families, perform vital signs and initial assessments, and assist with testing and documentation in the EMR. Strong communication and teamwork are essential in this multidisciplinary environment.

Qualifications

High School Diploma/equivalent and completion of medical assistant training from an accredited Medical Assistant Program.
Basic Life Support certification required.
Knowledge of medical office procedures and terminology.
Cultural sensitivity necessary to work with diverse patient and staff population.

Responsibilities

Greet patients, family members and visitors, respect confidentiality and privacy, and make visits informative and comfortable.
Perform initial assessments including medical, social, and psychological history.
Obtain vital signs (BP, temp, pulse, weight, height).
Review and update allergies, medications, immunizations, and social history with patient prior to visit.
Screen patient per policies (depression, anxiety, alcohol, tobacco, etc.).
Perform specialized testing (audiometry, Snellen chart, EKG, CLIA lab tests) as ordered by provider.
Professionally answer phones and triage nurse/clinical staff.
Document patient interactions in EMR.
Assist with prior authorizations, referrals, lab tracking, and diagnostic testing tracking.
Abstract lab tests and reports into EMR.
Process lab specimens and complete lab forms.
Coordinate care with internal/external providers and facilities.
Provide patient care summaries to specialists and obtain recommendations.
Assist in pre-visit planning and care coordination; obtain precertifications as needed.
Participate in quality improvement training and staff meetings.
Support HRSA Health Disparities Collaborative programs.

Education

High School Diploma/equivalent and completion of medical assistant training from an accredited Medical Assistant Program.

Job description

Medical Assistant

Department: Medical

Employment Type: Full Time

Location: East Providence - Sweetland

Reporting To: Manager Medical Assistant Operations and Quality

Description

East Bay Community Action Program is hiring for a full-time Medical Assistant! The Medical Assistant provides clinical and administrative support to providers in the day-to-day operation of the medical and behavioral health programs. This position interacts with patients, their families and members of the multidisciplinary team in a community health setting and assists providers and other clinical staff with assigned daily tasks to advance EBCAP's mission of providing comprehensive community healthcare services.

Key Responsibilities

Patient Care and Clinical Support

Greet patients, family members and visitors, respect their confidentiality and privacy, and assist in making the visit informative and comfortable

Perform initial assessments of patients including medical, social, and psychological history

Obtain vital signs such as blood pressure, temperature, pulse, weight and height of each assigned patient

Review and update with patient all allergies, medications, immunizations, medical and social history prior to visit with provider

Screen patient for appropriate information per EBCAP's policies and procedures (depression, anxiety, alcohol use, tobacco use, etc.)

Perform specialized testing including audiometry, Snellen eye chart testing, EKG testing, and in-house CLIA lab testing as ordered by medical provider

Administrative and Documentation

Professionally answer phones and triage nurse or other clinical staff

Accurately and completely document patient contact and patient information in the electronic medical record (EMR)

Assist clinical staff with paperwork aspects of patient care including prior authorizations, referral tracking, lab tracking, and diagnostic testing tracking

Abstract lab tests and diagnostic reports into electronic medical record

Process lab specimens and complete appropriate lab forms

Care Coordination and Communication

Communicate with internal and external providers/facilities to effectively coordinate healthcare across all specialties

Provide external specialist/facility with patient care summary before scheduled appointment and obtain specialist's recommendations after patient's visit

Participate in pre-visit planning and care coordination by reviewing medical charts before scheduled appointments

Obtain precertification for tests, procedures, treatments, and specialists for patients as needed

Program Support and Professional Development

Participate in training for quality improvement, patient communication, clinical population management, and self-management support

Participate in staff meetings and contribute to discussions including concerns and suggestions to promote quality improvement

Assist other providers in the absence of assigned medical assistants and work in any specialty area or location as needed

Support specialized programs including Health Resources and Services Administration (HRSA) Health Disparities Collaborative

Qualifications

Experience: Prior experience or completion of a medical assistant internship.

Education: High School Diploma/equivalent and completion of medical assistant training from an accredited Medical Assistant Program.

Certifications: Basic Life Support certification required.

Knowledge: Agency personnel policies/procedures, medical office procedures and terminology, cultural sensitivity necessary to work with diverse patient and staff population.

Preferred Qualifications