Medical Assistant

CrescentCare; New Orleans (LA); On-site; USD 34,000 - 52,000; Full time

Job summary

CrescentCare in New Orleans, LA is hiring a full-time Medical Assistant to support providers by preparing exam rooms, taking vital signs, and documenting patient histories. You will assist with clinical procedures, manage patient flow, update EMR, and help coordinate care in a fast-paced, compassionate environment.

Ideal candidates have completion of an accredited Medical Assistant program, CPR/BLS, and strong communication skills, with a commitment to culturally competent care for diverse

Qualifications

• Proficient in Medical Assisting and clinical procedures.
• Strong knowledge of Medical Terminology and documentation.
• Experience in a Medical Office with scheduling, triage, and front/back-office workflows.
• Commitment to respectful, confidential, trauma-informed care.

Responsibilities

• Prepare exam rooms and take vital signs.
• Document patient histories and assist with procedures.
• Update electronic health records and manage patient flow.
• Schedule appointments and coordinate follow-ups.
• Keep supplies and equipment stocked and organized.
• Support patient care coordination and provide clear instructions.

Skills

Medical Assisting

Medical Terminology

Medical Office Experience

Patient Care

EHR Proficiency

CMA/RMA Preferred

CPR/BLS Certification

Communication & Teamwork

Diversity & Cultural Competence

Education

Accredited Medical Assistant program

Certified Medical Assistant (CMA) or RMA preferred

Job description

Company Description

CrescentCare is a non-profit healthcare agency serving the Greater New Orleans area with a wide range of medical and social services. Founded in 1983 as the NO/AIDS Task Force, the organization has grown into a comprehensive community-based wellness provider. Services include primary medical care, dental care, gender affirming care, pediatrics, behavioral health, case management, and health education. CrescentCare also offers food and housing assistance, advocacy, and legal services to support the overall well-being of the communities it serves.

Role Description

The Medical Assistant role at CrescentCare is a full-time, on-site position based in New Orleans, LA. The Medical Assistant supports providers by preparing exam rooms, taking vital signs, documenting patient histories, and assisting with clinical procedures. Daily tasks include managing patient flow, updating electronic medical records, handling appointment scheduling and follow-up, and ensuring that supplies and equipment are stocked and organized. The role also involves supporting patient care coordination, providing clear instructions to patients, and collaborating with clinical and administrative staff to maintain a safe and efficient care environment.

Qualifications

• Demonstrated proficiency in Medical Assisting, including routine clinical procedures and patient support.
• Solid understanding of Medical Terminology to accurately communicate and document patient information.
• Experience in a Medical Office setting, including scheduling, triage, and front- and back-office workflows.
• Strong Patient Care skills, with a focus on respect, confidentiality, and trauma-informed, culturally competent care.
• Ability to manage and maintain Medical Records in electronic health record (EHR) systems with attention to detail and compliance.
• Completion of an accredited Medical Assistant program; certification (CMA, RMA or equivalent) preferred.
• Current CPR/BLS certification or willingness to obtain within a specified timeframe.
• Effective communication and teamwork skills, with the ability to work in a fast-paced clinical environment.
• Commitment to serving diverse communities and supporting CrescentCare’s mission as a non-profit health organization.