Medical Assistant I

CrescentCare; New Orleans (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

HSA

Dental insurance

Life insurance

Wellness program

Employee Assistance Program

Vision insurance

Short-term disability insurance

Paid time off

11 paid holidays

401(k) with employer match

Job summary

CrescentCare is hiring a Medical Assistant for our Mid City clinic in New Orleans, LA. The MA will work under the provider, perform clinical tasks, and support nursing supervision and clinic operations.

Requirements include a High School Diploma or GED, an accredited MA training program, and BLS. Typical responsibilities include patient care, documentation, inventory, and patient flow management.

Qualifications

• High School Diploma or GED plus accredited MA training.
• BLS certification required.
• Minimum 1 year of clinical experience.

Responsibilities

• Quality patient care in an ambulatory setting.
• Accurate, complete, and timely documentation.
• Inventory and medication management.
• Clinic environment management and preparation of exam rooms.
• Maintain patient flow and prepare patients for visits.
• Collect vital signs and assist with procedures; support physician.

Skills

Quality patient care

Documentation

Medication management

Clinic environment management

Patient flow

Education

High School Diploma or GED

Medical Assistant training program

BLS certification

Tools

eCW

LA LINKS

Job description

Job Details

Job Location: Mid City - New Orleans, LA 70119

Position Type: Full Time

At CrescentCare, we bring caregivers and the community together as partners in health and wellness for all. Our experience builds on more than 40 years of impact. In 2014, we became a Federally Qualified Health Center to offer an expanded range of health and wellness services for anyone and everyone who is seeking healthcare services in Greater New Orleans and Southeast Louisiana.

Our Mission

Strengthening our entire community through whole-person healthcare and education.

Position Summary

The Medical Assistant (MA) has duties and responsibilities related to patient care in the ambulatory clinic environment. The individual displays responsible behaviors, communicates effectively to others and functions as a member of the healthcare team. The MA functions under the direct supervision and authority of the provider when performing clinical tasks during patient care. The MA reports to the nursing supervisor, who is responsible for administrative supervision, staff development, and orientation of the MA to the area’s policies and procedures.

Key Duties and Responsibilities

RESPONSIBILITIES (The major functional areas Employees member is responsible for)

• Quality patient care
• Accurate, complete, and timely documentation
• Inventory and medication management
• Clinic environment management
• Maintenance of examination room between patient appointments
• Patient flow

ACCOUNTABILITIES (The “deliverables”, specific activities or key tasks Employees is expected to perform)

• Competent and safe patient care - including but not limited to using at least two patient identifiers, collecting patient information and assessment data, obtaining vital signs, height and weight, assisting patient to examination room, performing point of care testing (including quality controls), medication administration, responding to patient calls and messages, prescription refill facilitation and support, prior authorizations, patient education, and providing health information materials and resources as appropriate.
• Accurate, complete, and timely information collection and documentation in the electronic medical record and other systems as needed and appropriate (eCW, LA LINKS, for example).
• Reports assessment findings to the provider.
• Triage patient calls and responds to patient messages or directs to the provider as appropriate.
• Confirms and clarifies written orders prior to implementation of delegated task.
• Shows self-awareness of own culture, identity, biases, prejudices and stereotypes
• Is willing to challenge and change organizational practices that present barriers to different groups
• Fosters an environment that is respectful, kind and culturally curious
• Honors organizational value of social justice, anti-racism and equity work.
• Appreciates and promotes perspectives which arise from differences in lived experiences, histories and backgrounds including but not limited to race, culture, religion, age, gender, sexual orientation, ability and gender identity.

Qualifications

The minimum education level required for the position is High School Diploma or GED, and completion of an accredited Medical Assistant training program, community college, and /or vocational school. BLS required. The minimum experiential level required for the position is 1 year in clinical setting.

Total Compensation Package

• Comprehensive medical and prescription drug coverage options
• Health Savings Account (HSA)
• Employer-paid Dental
• Employer-paid life insurance & AD&D
• Employer-paid Wellness Program
• Employer-paid Employee Assistance Program
• Employer-sponsored vision insurance
• Employer-sponsored short-term disability insurance
• Vacation time (accrue 10 days in first 12 months)
• Sick time (accrue 8 days in first 12 months)
• Eleven (11) paid holidays
• 401(k) retirement plan with employer match beginning in employee’s second year

QualificationsPOSITION REQUIREMENTS

Education

The minimum education level required for the position is High School Diploma or GED, and completion of an accredited Medical Assistant training program, community college, and /or vocational school. BLS required. The minimum experiential level required for the position is 1 year in clinical setting.

Other (licensure, certifications)

N/A

ESSENTIAL PHYSICAL REQUIREMENTS

• Extended periods of sitting required.
• Work is primarily office based.
• Some travel may be required.
• May need to lift up to 25 pounds in equipment and supplies