Medical Assistant

PsychPlus; Nashville (TN); On-site; USD 25,000 - 30,000; Full time

Job summary

PsychPlus in Nashville, TN is seeking a skilled Medical Assistant to support our clinical team and ensure a smooth, patient-centered experience. You will handle both administrative and clinical tasks to help maintain clinic flow and deliver quality care.

The ideal candidate is detail-oriented, communicates well, and comfortable working in a fast-paced behavioral health setting. Training and a collaborative team environment are provided to foster professional growth.

Qualifications

• CMA credential preferred; CPR/BLS certification encouraged.
• High school diploma or equivalent.
• Experience in a medical or behavioral health clinic preferred.
• Strong communication, customer service, and organizational skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist providers with patient examinations and procedures.
• Take and record vital signs, patient history, and medical information.
• Prepare exam rooms and sterilize instruments.
• Administer medications and injections as directed by providers.
• Perform EKGs, labs, and other diagnostic tests (as applicable).
• Schedule appointments and manage patient flow.
• Verify insurance and patient information.
• Maintain accurate and timely documentation in EMR systems.
• Handle patient communication, follow-ups, and call triage.
• Manage medication refills and prior authorization requests.

Skills

Certified Medical Assistant (CMA)

Strong communication

Customer service

Organizational skills

Multitasking

Education

Certified Medical Assistant (CMA) credential

High school diploma or equivalent

CPR/BLS certification

Tools

EMR/EHR systems

Job description

Shift Timing: 8AM to 5PM OR 9AM to 6PM, Monday to Friday

Clinic Location: 397 Wallace Rd, Nashville, TN 37211

Pay Range: $18/hr to $22/hr

Start Date: ASAP

About PsychPlus:

At PsychPlus, we deliver high-quality mental health care while fostering a supportive work environment. Our team is dedicated to patient well-being, professional growth, and collaborative care. Join us and help make a meaningful impact every day.

Job Description:

PsychPlus is seeking a skilled and compassionate Medical Assistant to support our clinical team and ensure a smooth, patient-centered care experience. The ideal candidate will be detail-oriented, organized, and confident in both administrative and clinical tasks. This role plays an essential part in maintaining clinic flow and delivering exceptional patient care.

Key Responsibilities:

1) Clinical Duties:

• Assist providers with patient examinations and procedures
• Take and record vital signs, patient history, and medical information
• Prepare exam rooms and sterilize instruments
• Administer medications and injections as directed by providers
• Perform EKGs, labs, and other diagnostic tests (as applicable)
• Support care coordination based on provider instructions

2) Administrative Duties:

• Schedule appointments and manage patient flow
• Verify insurance and patient information
• Maintain accurate and timely documentation in EMR systems
• Handle patient communication, follow-ups, and call triage
• Manage medication refills and prior authorization requests (if needed)

Qualifications:

• Current Certified Medical Assistant (CMA) credential preferred.
• High school diploma or equivalent
• CPR/BLS certification (preferred or required depending on state)
• Prior experience in a medical or behavioral health clinic preferred
• Strong communication, customer service, and organizational skills
• Ability to multitask in a fast-paced environment
• Proficiency with EMR/EHR systems is a plus