Medical Assistant

Southeast Hospital; Missouri; On-site; USD 36,000 - 48,000; Full time

Job summary

Mercy seeks a Primary Care Patient Advanced Certified Medical Assistant to support primary care providers in delivering safe, timely, and patient-centered care. The role involves partnering with patients and the clinical team in an outpatient setting to drive quality outcomes.

Requirements include a high school diploma, MA Clinic Academy training, and active MA certification with BLS. Prior outpatient experience and strong EHR skills are preferred to ensure efficient rooming and documentation.

Qualifications

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Current Medical Assistants moving to Certified Advanced Medical Assistant title must complete MA competencies.

Responsibilities

• Support primary care providers to deliver safe, timely, and patient-centered care.
• Assist with patient scheduling, rooming, and documentation in outpatient settings.
• Maintain knowledge of outpatient procedures and equipment.
• Complete required MA competencies and performance targets (e.g., AWV, medication reconciliation, care gaps).

Skills

Strong communication

EHR proficiency

Multitasking

Outpatient procedures knowledge

Patient-centered care

Cultural competency

Documentation accuracy

Patient experience conversations

Education

High school diploma or equivalent

Graduate from accredited Medical Assistant program

Tools

EHR systems

Job description

Find your calling at Mercy!

Under the direction of the primary care operations team, the Primary Care Patient Advanced Certified MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care Advanced Certified MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Minimum Qualifications

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Current Medical Assistants who are moving to Certified Advanced Medical Assistant title on the career ladder must complete MA competencies.

• O Fallon, Missouri
• Clinical Support
• Other Allied Health
• Regular
• Full-time
• Mercy Hospital St Louis
• JR253719

Education

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Current Medical Assistants who are moving to Certified Advanced Medical Assistant title on the career ladder must complete MA competencies.

Certification

Must actively maintain MA certification.

Additional minimum requirement(s) only for Hospital Outpatient Departments

Certification(s): BLS (Basic Life Support)

Preferred Requirements

Education Graduate from an accredited Medical Assistant program.

Experience

One year of applicable patient care experience in an outpatient or ambulatory care setting.

Additional preferred requirement(s) for non-HOD Clinics

Certification(s): BLS (Basic Life Support)

Skills, Knowledge, Abilities

• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.
• Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including:
• AWV questionnaire and documentation
• Thorough Medication Reconciliation
• Closing all open care gaps as indicated Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam)
• Blood Pressure Recheck for patients with elevated initial blood pressure reading
• Completion of Patient Experience Conversation

Work Environment

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.