Primary Care - Medical Assistant

Mercy Hospital St. Louis Critical Care Medicine Fellowship; St. Louis (MO); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Primary Care Patient Care MA to work with Mercy Primary Care Providers in an outpatient setting. The role focuses on safe, timely, and patient-centered care, partnering with patients and the care team to drive quality outcomes.

Required: high school diploma, MA Clinic Academy training, and active MA certification. Hospital outpatient experience and BLS are preferred, with strong EHR skills and excellent communication.

Qualifications

• High school diploma required.
• New hire must attend MA Clinic Academy training.
• Certified Advanced Medical Assistant track requires MA competencies.

Responsibilities

• Work with Mercy Primary Care Providers to deliver patient-centered care.
• Assist with patient care workflows and documentation.
• Maintain proficiency with EHR and clinical procedures in outpatient settings.
• Support quality outcomes and care gaps as part of the care team.

Skills

Strong communication

Interpersonal skills

EHR proficiency

Multitasking

Clinical documentation

Education

High school diploma

MA Clinic Academy training

MA Certification maintenance

Tools

EHR software

Job description

Find your calling at Mercy! Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

Minimum Qualifications:

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Current Medical Assistants who are moving to Certified Advanced Medical Assistant title on the career ladder must complete MA competencies.

Job Description

Find your calling at Mercy! Under the direction of the primary care operations team, the Primary Care Patient Care MA works directly with Mercy Primary Care Providers to provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way. The Primary Care Patient Care MA will partner with patients, providers, and other members of the clinical care team to drive quality outcomes for all patients. Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details

Minimum Qualifications:

Education:

• High school diploma or equivalent.
• New hire must attend MA Clinic Academy training.
• Current Medical Assistants who are moving to Certified Advanced Medical Assistant title on the career ladder must complete MA competencies.

Certification: Must actively maintain MA certification.

Additional minimum requirement(s) only for Hospital Outpatient Departments:

Certification(s): BLS (Basic Life Support)

Preferred Requirements

Education: Education Graduate from an accredited Medical Assistant program.

Experience: One year of applicable patient care experience in an outpatient or ambulatory care setting.

Additional preferred requirement(s) for non-HOD Clinics:

Certification(s): BLS (Basic Life Support)

Skills, Knowledge, Abilities:

• Strong communication and interpersonal skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced clinical environment.
• Knowledge of common outpatient procedures and equipment.
• Commitment to patient-centered care and professional growth.
• Demonstrates knowledge of varying differences and behaviors among populations served.
• Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including:
• AWV questionnaire and documentation
• Thorough Medication Reconciliation
• Closing all open care gaps as indicated Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam)
• Blood Pressure Recheck for patients with elevated initial blood pressure reading
• Completion of Patient Experience Conversation

Work Environment:

• Outpatient clinical setting with frequent patient interaction.
• Requires standing, walking, lifting, and use of clinical equipment.
• Potential exposure to infectious materials; PPE provided.

Physical Requirements:

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
• Position requires prolonged standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.