Medical Assistant

NEW Health Center; Massachusetts; On-site; USD 25,000 - 33,000; Full time

Job summary

NEW Health Center is seeking a Clinic Assistant II in Charlestown to support clinical and administrative tasks within a busy practice. You will take vital signs, prepare exam rooms, collect specimens, and document patient information in the EMR under supervision of healthcare providers.

The role requires strong communication, accuracy, and the ability to prioritize tasks in a fast-paced environment. Prior MA experience is preferred, with BLS/ CMA certifications valued.

Qualifications

• High school diploma or associate degree required or Medical Assisting preferred
• Direct MA experience or medical field work 1-2 years required
• BLS and CMA/NCMA certifications preferred

Responsibilities

• Take vital signs, document patient information, and collect specimens.
• Schedule appointments and manage patient flow to support providers.
• Record medical history and test results in EMR.
• Answer phones and handle general office duties.
• Prepare exam rooms and maintain supplies and equipment.
• Ensure patient comfort and address concerns during visits.

Skills

Interpersonal skills

Prioritization

Attention to detail

Privacy/compliance

Vital signs

EHR proficiency

Time management

Education

High school diploma or associate degree in Medical Assisting

BLS certification preferred

CMA/NCMA certification preferred

Tools

EHR systems

Medical office software

Job description

The Medical Assistant supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions of the Medical Assistant

• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Show patients to examination rooms and prepare necessary equipment for healthcare providers.
• Record patients’ medical history, vital statistics, or information such as test results in medical records.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
• Clean and sterilize instruments and dispose of contaminated supplies.

Education

High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred

Licenses and Credentials

Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred

Experience

Direct MA experience or medical field work 1-2 years required

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills are essential for success in this position.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Comply with all local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Managing one's own time and the time of others.

Clinic/Practice Assistant 2 (Charlestown)

40 Hours