Medical Assistant

NEW Health Center; Boston (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

NEW Health Center in Charlestown is seeking a Clinic/Practice Assistant 2 to support healthcare teams by performing clinical and non-clinical patient services under supervision. You will take vital signs, document information, schedule appointments, and help manage patient flow.

Ideal candidates have a High School Diploma or Associate's Degree in Medical Assisting, BLS and CMA certifications preferred. The role emphasizes strong communication, accuracy, EHR proficiency, and the ability to

Qualifications

• High School Diploma or Associate's Degree in Medical Assisting preferred.
• BLS certification preferred; CMA preferred.

Responsibilities

• Take vital signs and document patient information.
• Schedule appointments and manage patient flow.
• Prepare treatment rooms and equipment for examinations.
• Record medical histories and test results in medical records.
• Assist with non-clinical duties and liaise with departments.
• Collect specimens and ensure proper handling.

Skills

Vital signs

Patient interaction

Time management

Communication

Privacy compliance

EHR proficiency

Medical terminology

Education

High School Diploma

Associate's Degree in Medical Assisting

Tools

EHR systems

Medical office software

Job description

The Medical Assistant supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions of the Medical Assistant

• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Show patients to examination rooms and prepare necessary equipment for healthcare providers.
• Record patients’ medical history, vital statistics, or information such as test results in medical records.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
• Clean and sterilize instruments and dispose of contaminated supplies.

Education

High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred

Licenses and Credentials

Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred

Experience

Direct MA experience or medical field work 1-2 years required

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills are essential for success in this position.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Comply with all local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Managing one's own time and the time of others.

Clinic/Practice Assistant 2 (Charlestown)

40 Hours