Medical Assistant

Family Health Centers of San Diego; Lemon Grove (CA); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Employer retirement match

PTO & holidays

Insurance options

Job summary

Family Health Centers of San Diego is seeking a Medical Assistant & Patient Service Representative to work under supervision of a medical provider and perform a wide variety of patient care activities to facilitate prompt, quality care.

The role requires a Medical Assistant diploma, a high school diploma or GED, and CPR/ACLS training. Bilingual English/Spanish is preferred, with 1 year ambulatory care experience highly valued.

Qualifications

• Medical Assistant diploma from an approved course.
• High School Diploma or GED Equivalent.
• Current American Heart Association CPR (BLS), or ACLS/ATLS/ Advanced Resuscitation Training.
• Minimum 1 year of ambulatory care experience preferred.
• Bilingual in English/Spanish preferred.

Responsibilities

• Attends in-services or completes make-up assignments.
• Keeps sites in compliance with regulatory requirements.
• Performs Waive Testing and Phlebotomy.
• Follows policies to ensure positive patient outcomes.
• Maintains a clean, organized clinic environment.
• Prepares patients for examinations and assists providers.
• May support provider productivity and clinic flow.
• Responds to voicemails and routes messages.
• Records patient information in the EHR.
• Administers medications as needed.
• Cleans, processes, and sterilizes medical instruments.
• Collects and handles lab specimens.
• Follows 5S and quality improvement methods.
• Performs other duties as assigned.

Skills

Bilingual English/Spanish

CPR/BLS/ACLS

Education

Medical Assistant diploma

High School Diploma or GED

Job description

For more than 55 years, Family Health Centers of San Diego's (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.

FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.

Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women's care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.

The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.

Family Health Centers of San Diego is looking for a Medical Assistant & Patient Service Representative (MA & PSR) to work under supervision of a medical provider, performs a wide variety of patient care activities and accommodating services for clinic patients as directed to facilitate the delivery of prompt, quality care.

Responsibilities

• Attends in-services or completes make-up assignments.
• Keeps sites in compliance with TJC, DHS, CHDP, and Medi-Cal Managed Care Requirements.
• Performs Waive Testing and Phlebotomy.
• Consistently follows FHCSD Policies and Procedures to ensure positive patient outcomes.
• Maintains a clean, organized, and safe clinic environment.
• Prepares patients for examinations and procedures and assists providers as needed.
• May support provider productivity. Assists with managing clinic flow, scheduling patient follow-up appointments, communicating referral information, and discharge instructions.
• Responds to voicemails, routes messages, and returns phone calls in a timely manner.
• Records patient information in Electronic Health Record (EHR).
• May be responsible for administering medications, including injections.
• May be responsible for cleaning, processing, and sterilizing medical instruments.
• Collects and handles laboratory specimens appropriately.
• Follows 5S and continuous quality improvement methods in the workplace
• Performs other duties as assigned.

Requirements

• Medical Assistant diploma from an approved course required.
• High School Diploma or GED Equivalent required.
• Or equivalent combination of education and experience that provides the skills, knowledge, and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
• Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, or Advanced Trauma Life Support, or Advance Resuscitation Training required.
• Minimum 1 year of experience in ambulatory care setting or similar setting is highly preferred.
• Bilingual in English/ Spanish preferred.

Rewards

• Job type: Regular Full Time
• Competitive Salary with Excellent Benefits
• Retirement Plan with Employer Match
• Paid Time Off, Extended Sick Leave and Paid Holidays
• Medical/Dental/Vision/FSA/Life Insurance
• Employee Discounts and Wellness Programs

The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

We are excited to share that the salary range for this position is: $28.00 - $32.67

Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net)

FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.