Medical Assistant

Lehigh Valley Hospital, Inc.; Lehighton (Carbon County); On-site; USD 36,000 - 48,000; Full time

Job summary

Lehigh Valley Health Network (LVHN) seeks a Medical Assistant to support clinical teams under supervision, preparing patients and equipment, and handling clerical duties in a fast-paced environment.

You will collect medical histories, assist with exams, manage specimens and lab orders, and ensure accurate demographics, referrals, and co-pays while delivering patient-centered care and exceptional service.

Qualifications

• Specialized Diploma as a Medical Assistant.
• Ability to accept and adapt to constant change within a healthcare setting.
• Excellent computer skills including EMR, word processing, and Excel.

Responsibilities

• Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
• Performs medical history collection and medication refill, per protocol.
• Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
• Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
• Adheres to clerical, clinical, and EMR workflows.
• Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
• Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.
• Uses patient centered care concepts in delivering care and performing related activities.

Skills

EMR literacy

Customer service

Communication

Attention to detail

Education

Medical Assistant Diploma

Associate’s Degree in Medical Assistance

CCMA / CMA / CMAC / MAC / NCMA / NRCMA / RMA / AMT certifications

Tools

EMR

Microsoft Word

Excel

Job description

**Join a team that delivers excellence.**Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.Join our team and experience firsthand what it's like to be part of a healthcare organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.Imagine a career at one of the nation's most advanced health networks.Be part of an exceptional healthcare experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.LVHN has been ranked among the \"Best Hospitals\" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best healthcare possible every day.Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. **Summary** Functions as part of the clinical team providing clinical care under the direction of an LPN, RN, or provider. Assists with administrative, clinical, and clerical duties which could include taking a patient's history and personal information, scheduling appointments, responding to patient communications, and rooming patients. **Job Duties*** Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.* Performs medical history collection and medication refill, per protocol.* Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.* Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.* Adheres to clerical, clinical, and EMR workflows.* Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.* Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.* Uses patient centered care concepts in delivering care and performing related activities. **Minimum Qualifications*** Specialized Diploma as a Medical Assistant* Ability to accept and adapt to constant change within a healthcare setting.* Ability to take initiative and function independently as well as collaboratively.* Excellent computer skills including EMR, word processing, and Excel.* American Heart Association Basic Life Support - State of Pennsylvania within 30 Days **Preferred Qualifications*** Associate’s Degree from a Medical Assistant Program* CCMA - Certified Clinical Medical Assistant - NHA - State of Pennsylvania or* CMA - Certified Medical Assistant - AAMA - State of Pennsylvania or* CMAC - Clinical Medical Assistant Certification - AMCA - State of Pennsylvania or* MAC - Medical Assistant Certified - AMCA - State of Pennsylvania or* NCMA - National Certified Medical Assistant - NCTT - State of Pennsylvania or* NRCMA - National Registered Certified Medical Assistant - NAHP - State of Pennsylvania or* RMA - Registered Medical Assistant AMT - State of Pennsylvania **Physical Demands** Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, \\*patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.