Medical Assistant

Loyal Source; Knoxville (TN); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Structured onboarding and ongoing dev.

Job summary

Loyal Source is seeking a Medical Assistant to support VA disability examinations and associated clinical and administrative tasks in Knoxville, TN. The role includes preparing claimants, performing diagnostic testing, maintaining records, and ensuring smooth clinic flow.

The position offers a Monday–Friday schedule (8:00 AM–5:00 PM), with travel as needed to support other Loyal Source clinics and events. This is not a treatment role.

Qualifications

• High school diploma or equivalent; MA certification preferred where applicable by state regulations.
• Current BLS certification, including renewals.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Basic understanding of medical terminology.
• Ability to multitask in a fast-paced clinical environment.
• Proficiency with EMR systems and standard office software.
• Authorized to work in the United States for federal contractors.

Responsibilities

• Obtain and document vital signs and prepare claimants for examinations.
• Perform ECGs, PFTs, and collect blood specimens for testing.
• Calibrate equipment and ensure room readiness prior to appointments.
• Chaperone claimants during examinations when required.
• Check in/out claimants and manage clinic flow for timely exams.
• Review and maintain claimant medical records and scheduling needs.

Skills

BLS certification

EMR systems

Medical terminology

Multi-tasking

Communication skills

Education

High school diploma

Medical Assistant certification preferred

Tools

ECG/EKG equipment

Pulmonary Function Testing equipment

AED calibration equipment

Job description

Loyal Source is seeking a Medical Assistant to support Compensation & Pension (C&A) disability examinations for Veterans applying for benefits through the Department of Veterans Affairs (VA).

This role supports both clinical and administrative operations within the clinic by preparing claimants for examinations, performing diagnostic testing, maintaining accurate records, and ensuring efficient clinic flow. The Medical Assistant serves as a key liaison between the examiner and the claimant to help deliver a positive and organized examination experience.

This is not a treatment role. The position does not include treatment planning, medication administration, or ongoing patient care management.

Pay Rate: $20.16 hr + $5.09hr

Schedule: Monday – Friday, 8:00 AM – 5:00 PM. Clinics closed on holidays.

Location: Knoxville, TN

Travel: Occasional travel may be required to support other Loyal Source clinics, training, or company events.

Clinical Scope: Compensation & Disability Evaluation and Administrative Support. The Medical Assistant facilitates high-quality MDEs, accurate data collection, and proper documentation.

Why This Role Is For You

• Predictable weekday schedule (Mon-Fri, 8-5) with clinics closed on holidays.
• Meaningful work supporting Veterans through the disability evaluation process.
• Opportunity to utilize both clinical and administrative skills in a structured healthcare environment.
• Exposure to a variety of diagnostic testing and examination support activities.
• Collaborative work environment supporting examiners and claimants.
• Structured onboarding, training, and ongoing development opportunities.
• Supportive operations and clinical leadership teams.

Key Responsibilities

Clinical Duties

• Obtain and document vital signs, including blood pressure and pulse.
• Prepare claimants for examinations and diagnostic testing, including Electrocardiogram (ECG/EKG), Ankle Brachial Index Testing, and Pulmonary Function Testing (PFT).
• Collect blood specimens for laboratory testing.
• Perform Pulmonary Function Testing in accordance with established procedures.
• Perform Electrocardiograms and upload results for official interpretation.
• Calibrate clinic equipment, including daily calibration of Pulmonary Function Testing equipment and monthly calibration checks of Automated External Defibrillators (AEDs).
• Chaperone claimants during examinations when required.
• Prepare examination rooms and equipment before appointments.
• Clean and disinfect examination rooms and medical equipment following claimant visits.

Administrative Duties

• Check claimants in and out of the clinic.
• Enter orders for diagnostic testing, including laboratory tests, sleep studies, X-rays, and Pulmonary Function Testing.
• Review and maintain claimant medical records.
• Confirm appointments and assist with scheduling-related activities.
• Answer incoming phone calls and greet claimants upon arrival.
• Manage clinic flow to support timely examinations and efficient operations.
• Maintain medical supply inventory, order supplies as needed, and remove expiring or expired items.

Required Qualifications

• High school diploma or equivalent required; Medical Assistant certification preferred where applicable by state regulations.
• Current Basic Life Support (BLS) certification, including required renewals.
• Excellent communication and interpersonal skills with the ability to interact professionally with claimants, providers, and team members.
• Strong attention to detail and organizational skills.
• Basic understanding of medical terminology.
• Ability to multitask and effectively prioritize responsibilities in a fast‑paced clinical environment.
• Proficiency with computer systems, electronic medical records (EMR), and standard office applications.
• Ability to follow established medical protocols, safety guidelines, and workplace procedures.
• Authorized to work in the United States and able to maintain requirements specific to federal contractors.

Preferred Qualifications

• Previous experience as a Medical Assistant in a clinical, occupational health, or examination setting.
• Experience performing phlebotomy, Ankle-Brachial Index Testing, Electrocardiograms (ECG/EKG), and Pulmonary Function Testing (PFT).
• Experience supporting Veterans, military populations, or government healthcare programs.
• Familiarity with electronic medical records systems and web-based documentation platforms.

Physical and Schedule Requirements

• Prolonged periods standing, walking, sitting at a desk, and working on a computer.
• Ability to assist claimants and perform routine clinical duties throughout the workday.
• Ability to lift and move medical supplies and equipment as needed.
• Ability to see, hear, bend, stretch, and engage in routine clinical activities necessary to support examinations.
• Monday – Friday, 8:00 AM – 5:00 PM standard schedule. Clinics are closed on holidays.
• Occasional travel may be required to support clinic operations, training, or company events.

About Loyal Source

Loyal Source provides healthcare and technology solutions designed to improve outcomes and support mission‑critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.

We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at [e-mail].

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by contacting HR at [e-mail]. If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability, please select the accessibility menu to the (right or left) for more assistance. You can also request reasonable accommodations by contacting a telecommunications relay service by dialing 711 for direct access and assistance (tty).

This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).
These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.