Medical Assistant

UPMC; Hanover (York County); On-site; USD 34,000 - 42,000; Full time

Job summary

UPMC Orthopedic Care is seeking a dedicated Medical Assistant to support our orthopedic team across multiple office locations in Hanover and York, PA. You will assist with patient care, prep for procedures, and help ensure a smooth patient experience from check-in to follow-up.

The role requires a high school diploma or equivalent, basic computer skills, and knowledge of medical terminology and clinical workflows. Travel between centers is required; no weekend shifts are anticipated.

Qualifications

• High school diploma or equivalent required.
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
• Senior role may require certification or additional clinical experience per ladder guidelines.

Responsibilities

• Check schedules and organize patient flow; accompany patients to exam/procedure room.
• Assist patients as needed with walking, transfers, dressing, collecting specimens, and preparing for exam.
• Send/receive patient records in accordance with HIPAA and state/federal regulations.

Skills

Basic computer skills

Knowledge of medical terminology

Education

High school diploma or equivalent

Medical Assistant Program or LPN/RN/EMT

Certification examination (AMT, AAMA, NAHP, NCCT, or NHA)

1 year of patient care experience

Job description

Medical Assistant

UPMC Orthopedic Care is seeking a dedicated and patient-focused Medical Assistant to join our growing orthopedic team. This position offers the opportunity to work alongside providers in a fast-paced environment focused on delivering exceptional patient care while supporting patients throughout their orthopedic treatment journey.

Location

This position will provide support across multiple orthopedic office locations, including:

• 2201 Brunswick Drive, Hanover, PA
• 250 Fame Avenue, Hanover, PA
• 1703 Innovation Drive, York, PA

Travel between centers is required to support providers and operational needs.

Schedule

• Full-Time
• Day Shift
• Monday through Friday
• No weekends or holidays

Why Join UPMC Orthopedic Care?

• Fast-paced, collaborative orthopedic service line
• Team-oriented work environment focused on patient care
• Opportunity to work closely with providers and patients
• Variety in daily responsibilities across multiple practice locations
• Supportive team dedicated to delivering exceptional orthopedic care

A Typical Day

In this role, you'll work directly with orthopedic providers, assisting with patient care, preparing patients for appointments, supporting clinical procedures, and helping ensure a seamless experience for patients from check-in through follow-up care. Every day offers the opportunity to make a meaningful impact while working as part of a collaborative orthopedic team dedicated to excellent outcomes.

Responsibilities

• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Answering calls and providing pertinent information including patient education as directed.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
• Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
• Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
• Answering calls and providing pertinent information including patient education as directed.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.

Medical Assistant

• High school diploma or equivalent is required.
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

Medical Assistant, Senior

• High school diploma or equivalent is required.
• Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)
• OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA)
• OR at least 1 year of patient care experience required.
• Must be responsible and demonstrate proficiency in three practice category specific tasks.
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education.

Licensure, Certifications, and Clearances

CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran