Medical Assistant, Senior Urogynecology

UPMC; Pittsburgh (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Job summary

UPMC Passavant is seeking a Senior Medical Assistant to support physicians with patient care, clerical tasks, and workflow leadership. The role includes phlebotomy, EKGs, and assisting with procedures; the MA lead will guide day-to-day office operations and ensure patient satisfaction.

Candidates should have a Medical Assistant program completion (or equivalent) and may hold related certs or have at least 1 year of patient care experience.

Qualifications

• High school diploma or equivalent is required.
• Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT) OR certification exam OR at least 1 year of patient care experience.
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
• Must be responsible and demonstrate proficiency in three practice category specific tasks.

Responsibilities

• Identify opportunities for clinical/non-clinical process improvements with management.
• Obtain lab/x-ray reports, hospital notes, referral information; schedule appointments; verify insurance and demographics.
• Perform phlebotomy, EKGs, and basic labs; assist physicians with procedures; document patient information.
• Serve as department super user for Epic Care.
• Answer calls and provide patient education as directed.
• Prepare and manage charts; maintain infection control; set up exam/procedure rooms; restock supplies.

Skills

Medical terminology

Patient care

Leadership

Computer literacy

Education

High school diploma

Medical Assistant program or equivalent hospital program

Certification exam (AMT, AAMA, NAHP, NCCT, or NHA) or 1 year patient care experience

Tools

Epic Care

Job description

Are you a Medical Assistant interested in a career that provides plenty of opportunity for growth and development? If you're passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today! Medical Assistants work Monday through Friday 7:30am to 4pm or 8am to 4:30pm. This position is locatedat UPMC Passavant. Travel is required 25% of the time. No holidays or weekends are required with this role! Hours are subject to change based on business needs. The Medical Assistant Senior assists physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. In addition to core Medical Assistant responsibilities, they serve as lead person for team regarding day-to-day workflow issues or office procedures. Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education.

Responsibilities:

• Work directly with Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Serve as the department super user for Epic Care.
• Answering calls, and providing pertinent information including patient education as directed.
• Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required. Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• High school diploma or equivalent is required.
• Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT) OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) OR at least 1 year of experience in patient care required.
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
• Must be responsible and demonstrate proficiency in three practice category specific tasks.

Licensure, Certifications, and Clearances:

• CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
• Advanced Cardiac Life Support (ACLS) OR Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

UPMC is an Equal Opportunity Employer/Disability/Veteran.