Medical Assistant

Connecticut Orthopaedics; Hamden (CT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) contributions

Life insurance

Paid time off

Paid holidays

Uniform allowance

Free parking

Job summary

Connecticut Orthopaedics in Hamden, CT is seeking a Medical Assistant to support physicians with clinical scheduling, patient flow, and pre-authorization processes. The role includes coordinating tests, surgeries, and follow-up visits, plus documentation and billing tasks.

Ideal candidates will have an Accredited Medical Assistant program credential, a high school diploma or GED, and prior orthopaedic experience. Monday–Friday, on-site with competitive benefits.

Qualifications

• Medical Assistant certification or equivalent training.
• High school diploma or GED required.
• Experience in orthopaedics preferred.
• Knowledge of medical terminology helpful.

Responsibilities

• Booking tests and surgeries authorizations and documenting in the system.
• Coordinate with outside facilities and scheduling.
• Follow up on pre-op and testing appointments.
• Notify patients with test/surgery details and arrange follow-ups.
• Ensure test results precede surgery and distribute to providers.
• Document information in the computer system (pre-cert numbers).
• Prepare paperwork and x‑rays for surgery.
• Address patient questions and concerns.
• Direct requests to case manager for work comp approvals.
• Pre-authorize and call in prescriptions/injectables.
• Schedule post-op and PT appointments.
• Apply casts and manage dressings and braces.
• Arrange durable medical equipment and complete billing paperwork.
• Perform other duties as needed.

Skills

Clinical scheduling

Patient communication

Medical terminology

Billing processes

Education

High school Diploma or GED

ACMA certified / Accredited Medical Assistant program

Experience in orthopaedic practice

Job description

For the second year in a row, Connecticut Orthopaedics has been named the #1 Orthopaedic Physician Practice in Connecticut by Castle Connolly!

Job Summary

The MA position provides direct support to the physician and assists with all aspects of the physician's practice. Responsibilities include but are not limited to: clinical scheduling, clinical patient flow, surgical and test authorization, scheduling and follow up, patient contact, and liaison with outside agencies.

Essential Responsibilities

• Booking provider requests for tests and surgeries for patients and obtaining authorizations, recording information in proper location
• Contacting outside facilities and processing related paperwork such as other physician offices, hospitals, and surgical centers and providing them with the necessary information to schedule tests and surgeries
• Following up on surgical patients to ensure necessary pre-op and testing appointments have been completed
• Contacting patients with pertinent information regarding their scheduled test or surgery and scheduling necessary follow up visits
• Ensuring tests results are received before surgery; are reviewed and distributed appropriately (i.e. provider, facility, etc.)
• Accurately documenting necessary information in the computer system, such as pre-certification numbers, and chart for patients having tests and procedures
• Preparing paperwork, x-rays, and other documents as needed for the physician to be available for him or her to take to surgery
• Addressing patient concerns and questions as needed
• Directing requests for worker compensation approval of tests and surgeries and other related information to the case manager
• Pre-authorizing and calling in prescriptions and/or injectables for the physician
• Scheduling post-op and first physical therapy appointment and informing patient
• Applying casts, removing wound dressings, sutures, and casts
• Fitting patients with durable medical equipment and braces appropriately and completing billing paperwork accurately
• Performs other duties as assigned by their supervisor

Education & Experience Requirements

• Certification from an Accredited Medical Assistant program or prior training, education and experience from which comparable knowledge and skills are acquired leading to a Medical Assistant title
• High school Diploma or equivalent (GED) required
• Experience as Medical Assistant or Medical Secretary preferred
• Experience working in an orthopaedic practice preferred

Location & Schedule

• Monday- Friday 7:30am-4:00pm
• Hamden, Branford, Milford and Orange. Starting in December occasional coverage in Essex.

What We Offer

• Medical, dental, and vision insurance
• Competitive compensation package, 401(k) contributions, and company-paid life insurance.
• Generous paid time off and paid holidays to support a healthy work-life balance.
• Access to training and development opportunities and Employee Assistance Program (EAP)
• Uniform allowance
• Free Parking

Connecticut Orthopaedics (CO) has been serving patients in the greater New Haven area for over 60 years. Our practice has merged with several surrounding orthopaedic groups over the past several years and has become the largest privately-owned orthopaedic practice in New England. Due to our quality of care and attentiveness to our patients, we are proudly the team of orthopaedic physicians for multiple colleges and high schools as well as have our own physical therapy centers. In addition to our orthopaedic service line, we have three MRI suites, (5) acute care orthopaedic walk-in centers and a surgery center in Branford.