Medical Assistant

OrthoIndy; Greenwood (IN); On-site; USD 34,000 - 43,000; Full time

Job summary

OrthoIndy in Greenwood, IN is seeking a Medical Assistant to act as the liaison between patients and physicians, guiding patients from check-in through check-out and ensuring all needs are met. You will triage injuries, review health history in Athena, and assist with orthopedic procedures and injections as part of the care team.

The role requires a high school diploma or GED (certifications within 1 year such as AAMA/RMA/EMT preferred), and BLS is a plus.

Qualifications

• High school diploma or GED required; vocational training preferred.
• Certification from AAMA, RMA, or EMT must be obtained within 1 year of employment.
• BLS certification preferred.

Responsibilities

• Manages patient check-in to check-out and escorts patients to the proper location within the clinic.
• Triages and assesses patient injuries during intake and reviews Health History.
• Prepares daily schedules and ensures all needed chart information is present.
• Performs basic orthopedic procedures and assists with injections and wound care as directed.
• Coordinates imaging orders and lab tests; processes specimens as required.
• Provides patient education materials as requested by physicians.
• Stocks supplies and communicates shortages to management.
• Travels to other OrthoIndy locations as needed.

Education

High school diploma or GED

Vocational training preferred

Certification within 1 year: AAMA/RMA/EMT

Job description

Facility: OrthoIndy South, Greenwood, IN
Department: Clinic Services
Shift Details: Between the hours of 745-5p

Great people are the backbone to great care and patient satisfaction. In return, we’ll have your back--offering our employees a supportive team environment, great benefits, a true work/life balance, and the opportunity to positively impact the quality of life for our patients. Join TEAM OI.

General Statement of Duties:
The Medical Assistant is the liaison between the patient and the Physicians or their support staff. The position duties include following the patient from the time of arrival to their time of departure and making sure all the patient and Physician needs are met.

• Manages patient experience from check-in to check-out. Escorts patients to the proper location within the clinic while keeping patients informed throughout their visit of any delays. Oversees daily patient load for assigned physician(s) or clinic(s).
• Triages and assesses patient injuries during intake process. Ensures documentation accuracy and reviews Health History in Athena, including; vitals, PMH, PSH, medications, allergies, immunizations, falls, pharmacy, referring physicians, primary care physicians, etc. Reconciles data upon each visit.
• Prepares daily schedules. Reviews charts prior to patient appointments. Ensures all needed information is in chart, including; test results, referrals, lab results, etc. Takes initiative to retrieve needed information if information is missing prior to day of clinic.
• Performs basic orthopedic procedures per instruction, including; drawing up injectables, performing duties of an orthopedic technologist including application of splints and durable medical equipment, knee immobilizers, grippers, slings, removing sutures and staples, assisting with wound care and dressing. Performs blood draws as requested. Coordinates OrthoBiologics injections with Support Services Department. Documents hyaluronic and steroid injections. Completes injection and sample medications logs.
• Orders and inputs patient imaging orders according to standard protocols. Monitors accuracy and performs safety precautions to minimize errors and overexposure to patients. Completes lab orders, UDS, and Genetic testing. Coordinates timely pickup and processing of stat specimens. Orders replacement supplies.
• Provides patient education at physician request. Obtains education materials from library of procedure, injection, and rehab protocols.
• Stocks assigned pod and ensures availability of necessary medical supplies. Communicates supply shortages to manager.
• Follows best-practice protocols, upholds company policies. Notifies department leadership of safety concerns. Adheres to all OSHA and HIPAA standards.
• Participates in clinic staff meetings and reviews. Attends annual clinic education fair. Responsible for maintaining active BLS certification and related certification or licensure from one of the approved programs. Maintains continuing education requirements.
• Travels to other OrthoIndy locations as needed.

Requirements:

• High school diploma or general education degree (GED) Required; Specialty training beyond high school (e.g., Vocational School) Preferred
• Related certification from one of the following: American Association of Medical Assistants, Registered Medical Assistant, Emergency Medical Technician must be obtained within 1-year of employment
• BLS certification Preferred
• No prior experience necessary Required; 1 - 2 years of experience Preferred

OrthoIndy is an Equal Opportunity Employer

Location

Greenwood , Indiana , United States