Medical Assistant

AESTHETX; Greenbrae Boardwalk (CA); On-site; USD 60,000 - 85,000; Full time

Job summary

AESTHETX is seeking a Surgical Medical Assistant to support plastic surgeons across the full patient journey, from consultations to post-operative follow-up. This senior role requires hands-on experience with surgical workflows, patient preparation, and high-volume clinic operations.

The SMA will ensure rooms and patients are prepared, document clinical notes, and educate patients on pre- and post-op steps. Strong sterile technique and EMR documentation are essential.

Qualifications

• Minimum 2–3+ years of surgical MA experience in plastic surgery or similar setting.
• Proficient in EMR documentation and patient data management.
• Strong pre- and post-operative patient care skills.

Responsibilities

• Prepare patients and exam rooms for consultations and pre-op visits; ensure all materials are ready.
• Document clinical notes during consultations and capture measurements as directed.
• Educate patients on pre- and post-operative expectations within scope of practice.
• Coordinate with front desk to ensure smooth consultation flow and paperwork.
• Maintain complete consultation records in the EMR before patient departure.
• Conduct pre-operative visits and verify medical clearances and medication holds.
• Prepare pre-op packets, consent forms, and marking documentation.
• Set up procedure rooms with correct instruments and sterile field.
• Provide direct surgical support during in-clinic procedures and maintain sterile technique.
• Anticipate next steps and have instruments ready; assist with specimen handling and labeling.
• Break down and clean procedure rooms and restock for next patient.

Skills

Surgical MA experience

EMR documentation

Patient communication

Sterile technique

Education

Certified Medical Assistant (CMA) preferred

Tools

EMR software

Job description

Role Scope & Responsibilities | Multiple Practice Locations — Bay Area

WHAT WE'RE ABOUT

Aesthetx is a specialized plastic surgery and dermatology practice serving Bay Area clientele from Silicon Valley to Marin — and we're not your typical clinic. We've built something different: a team of highly trained experts who are obsessed with outcomes, grounded in science, and deeply committed to the patient experience. Every treatment, every touchpoint, every hire is held to that standard.

Our vision: To set the standard for aesthetic medicine where scientific innovation, collaborative care, and outcomes define exceptional, personalized patient care.

We hire people who take their craft seriously — clinicians, operators, and leaders who want to be part of building something exceptional. If you're a surgical MA who has put in the years, knows what it takes to support a high-volume surgical practice, and wants to bring that experience to a team that will actually use it — you'll find your people here.

WHAT DRIVES US:

• High-Touch Collaboration: We succeed together. Across sites, departments, and disciplines — no siloes, no egos.
• Scientifically Backed: Every treatment and decision is grounded in evidence. We don't cut corners on outcomes.
• Patient Obsessed: The patient experience is never an afterthought. It's the filter every decision runs through — including what happens in the procedure room.

ROLE SUMMARY

The Surgical Medical Assistant (SMA) is a senior clinical team member who works directly alongside Aesthetx plastic surgeons throughout the full patient journey — from surgical consultations and pre-operative visits through in-clinic procedure support and post-operative follow‑up care. This is not an entry‑level MA role. The SMA brings a deep understanding of plastic surgery workflows, patient preparation, and clinical support that allows surgeons to operate at the top of their scope.

Two things happen without exception on every shift: every room and patient is fully prepared before the surgeon walks in, and every patient interaction — whether they're coming in for a consult or a week‑two post‑op — reflects the Aesthetx standard of care. This role requires someone who has earned their skills in the field and is ready to use them.

CORE RESPONSIBILITIES

SURGICAL CONSULTATION SUPPORT

• Prepare patients and exam rooms for surgical consultations — patient history gathered, forms completed, room configured, and all materials ready before the surgeon enters
• Assist surgeons during consultations by documenting relevant clinical notes, capturing measurements or markings as directed, and ensuring the patient's questions and concerns are recorded accurately in the EMR
• Educate patients on what to expect before and after surgery — walk through pre‑op instructions, answer questions within scope, and self ???
• Coordinate with the front desk and scheduling team to ensure consultation flow is smooth, on time, and that all required paperwork and imaging is complete before the appointment
• Maintain a complete and accurate consultation record in the EMR — history, physical notes, surgeon recommendations, and follow‑up plan documented before the patient leaves

PRE‑OPERATIVE CARE

• Conduct pre‑operative patient visits: review surgical instructions, verify medical clearances, confirm medication holds, and document all required pre‑op assessments in the EMR
• Prepare pre‑op packets, consent forms, and surgical marking documentation per surgeon preference — ensure nothing is missing before the day of procedure
• Communicate pre‑op instructions to patients clearly and empathetically — they're about to have surgery; this interaction sets the tone for their entire experience
• Coordinate with surgeons and clinical leadership to flag any pre‑op concerns, incomplete clearances, or patient anxiety requiring additional support before the scheduled procedure date
• Set up and stock in‑clinic procedure rooms per surgeon preference — correct instruments, supplies, and sterile field configuration ready before the patient arrives

IN‑CLINIC PROCEDURE ASSISTANCE

• Provide direct surgical support during in‑clinic plastic surgery procedures — assist with instrument handling, maintain sterile field, and support the surgeon throughout the procedure
• Anticipate the next step in a procedure and have instruments, sutures, and materials ready without being asked — this is the standard for someone with 2–3+ years of surgical MA experience
• Maintain strict sterile technique during all in‑clinic procedures without exception — identify and immediately address any breach
• Assist with specimen handling, labeling, and documentation per established protocols
• Break down and clean the procedure room after each case — proper sharps disposal, instrument decontamination, and surface disinfection per clinic standards; restock and reset for the next patient

POST‑OPERATIVE CARE & FOLLOW‑UP

• Conduct post