Medical Assistant

Mia Aesthetics - Chicago; Chicago (IL); On-site; USD 42,000 - 55,000; Full time

Job summary

Mia Aesthetics - Chicago is seeking a Medical Assistant to support surgeons, nurses, and staff in a fast-paced clinical setting. The role involves sterilization, room turnover, patient prep, and data entry in Salesforce.

Ideal candidates have a Medical Assistant certification and BLS, with preferred bilingual English/Spanish abilities. Must be able to lift up to 50 lbs and work in a team-focused environment.

Qualifications

• Minimum High School Diploma required.
• Holds and maintains a Medical Assistant Certification/Registration.
• Holds and maintains an active Basic Life Support (BLS) Certification.

Responsibilities

• Serves as liaison between patients, nurses, surgeons, and facility staff.
• Sterilizes instruments and ensures proper setup for procedures.
• Documents patient information and vital signs in charts and Salesforce.
• Prepares examination and recovery rooms, assists during post-anesthesia care.
• Communicates post-procedure instructions to patients with empathy and clarity.

Skills

Customer service

Bilingual English/Spanish

Education

High School Diploma

Medical Assistant Certification

BLS Certification

Tools

Salesforce

Job description

Description

At Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it.

Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 150,000 satisfied patients, we're on a mission to make beauty accessible to all.

Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more.

Be a part of a team transforming lives and supporting dreams every day!

Requirements

The Medical Assistant is responsible for serving as a liaison between patients, nurses, Surgeons, and facility staff. Must be willing to help in all areas including sterilization, operating room circulating, and the Post Anesthesia Care Unit.

(Rotating) Duties & Responsibilities: Vary depending on business needs

• Applies sanitary, infection control, and safety standards in preparing and sanitizing surgical instruments.
• Accurately and safely handles instruments in accordance with our sterilization process
• Ensures equipment is properly always working. Should equipment malfunction, immediately escalate to Clinical Administrator for assistance if unable to resolve
• Correctly peel-packs supplies/instruments, wraps instruments for sterilization, inspects each instrument for use, function, completeness, and cleanliness
• Documents and maintains accurate sterilization records
• Performs simple maintenance on equipment (i.e., clean filters and drains)
• Prepares trays for designated areas according to policies and procedures
• Documents and maintains an inventory of supplies and materials
• Prepares the surgery suites by gathering, organizing, and preparing surgical supplies and equipment for surgical procedures
• Monitors inventory of all surgical supplies and equipment and notifies appropriate individuals when supplies are needed
• Operates medical equipment and performs technical skills according to set policies and standards of care. Seeks timely assistance as appropriate
• Restock surgery suites with appropriate supplies when procedures have ended for the day
• Collaborates with members of the surgical and clinical team in developing coordinated outcomes and interventions regarding patient progress and care
• Ensures the operating rooms are maintained in a clean, safe, and sanitary manner at all times
• Always follows established HIPPA policies and procedures.
• Brings patients into the examination room in preparation for their follow-up visit
• Takes and records patient vital signs and obtains urine samples
• Cleans examination room and executes room turnover
• Works hand in hand with Surgeons, Massage Therapists, and Nurses to ensure workflow is efficient
• Communicate with the patients in a manner that instills understanding and confidence about their post-procedure healing instructions
• Records appropriate patient information on patient charts and/or Salesforce
• Reports any problems or unusual circumstances to the Clinical Administrator and Surgeon
• Understands and follows procedures for post-surgical and procedural processes
• Provide excellent customer service, ensuring that client's unique needs are met
• Displays consistent professionalism and is empathetic and energetic with patients
• Provides basic direct care to patients as delegated by a Registered Nurse
• Monitors vital signs and reports patient’s behavior and well-being to the PACU Registered Nurses
• Prepares each patient recovery room with necessary items like blankets, pillows, medical equipment etc.
• Other duties as assigned

Education and Experience:

• Minimum High School Diploma required
• Holds and maintains a Medical Assistant Certification or Registration
• Holds and maintains an active Basic Life Support (BLS) Certification
• Bilingual in English and Spanish preferred

Physical Requirements:

• Prolonged periods of standing, bending and reaching low or overhead
• Ability to move quickly in response to physician and patient need
• High-level visual and auditory acuity for timely response and patient care assessment activities
• Must be able to lift up to 50 lbs. occasionally, up to 20 lbs. frequently and/or up to 10 lbs. constantly
• Category I exposure to bloodborne pathogens; frequent exposure to chemical hazards; may encounter radiation hazards