Medical Assistant

Fertility Center; Grand Rapids (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

The Fertility Center in Grand Rapids, MI is seeking a Medical Assistant to provide a broad range of clinical and clerical support in the Reproductive Endocrinology Department. This role supports physicians and patients across the scheduling, rooming, and phlebotomy processes.

The ideal candidate is a registered MA (RMA/CMA) with at least one year of experience, especially in OB/GYN settings, and demonstrates strong computer literacy, organization, and communication skills.

Qualifications

• Registered (RMA/CMA) graduate of an accredited Medical Assistant program.
• One year MA experience required; OB/GYN preferred.
• Demonstrated computer literacy.
• Excellent organizational, time management, and written and verbal communication skills.

Responsibilities

• Communicates, collaborates, and provides courteous service to patients, physicians, staff, and others.
• Answers telephones, welcomes visitors, and relays information.
• Provides phlebotomy services for patient labs.
• Delivers clinical care per physician orders and departmental policies.
• Telephones prescriptions to pharmacies as directed by physician.
• Documents patient care in the medical record.
• Scrubs and assists physicians with IVF procedures.
• Schedules patients efficiently and maintains inventory.
• Cleans and prepares exam rooms; ensures sterility and HIPAA/compliance.

Skills

Communication skills

Time management

Written & verbal communication

Computer literacy

Education

Medical Assistant program (RMA/CMA)

Job description

# Medical AssistantHot JobGrand Rapids - Grand Rapids, MI 49525## OverviewPosition TypeFull TimeJob ShiftDayEducation Level2 Year Degree## Description| | || --- | --- || **JOB TITLE** Medical Assistant | **STATUS** Hourly, Part or Full Time (20-40 hours) || **LOCATION** Grand Rapids/Kalamazoo/Mason | **DEPARTMENT** Clinical || **IMMEDIATE SUPERVISOR** Clinical Coordinator/Practice Manager | **DATE LAST REVISED** 08/2018 || Medical Assistant Coordinator | || **JOB SUMMARY** | || Provides a broad range of clinical and clerical support services to patients and physicians within the Reproductive Endocrinology Department. | |# TECHNICAL PROFICIENCIES REQUIREDSoftware packages, computer, voicemail, telephone, calculator, faxes, etc.**DIRECTION EXERCISED**NONE**ATTENDANCE REQUIREMENTS**Regular attendance is required Monday – Friday. Schedules may include weekends as assigned by each department manager with alternating weekdays off. Schedules are subject to change due to department needs. Should there be a need to change hours or a schedule, supervisors will discuss the change in advance of making the change unless there is an urgent situation requiring the change.**WORK ENVIRONMENT**The physical setting for this position is:X Indoor/office environment3. Other, please explain:\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_Describe other physical and environmental aspects of your job.10% Excessive Noise 15% Operating Computer45% Exposure to Hazards 5 % Extreme Temperatures25% Other, please explain: walking/rooming patients**PHYSICAL DEMANDS**ACTIVITY FREQUENCYBending, stooping, crouching X Daily OR \\_\\_\\_ times per £Week £MonthAscend, descend \\_\\_\\_ number of stairs £Daily OR \\_\\_\\_ times per £Week £MonthMove, lift 0-30 number of pounds X Daily OR \\_\\_\\_ times per £Week £MonthStanding 50 % of timeSitting 35-45 % of timeLifting 5 % of timeTravel 0-10 % of timeOther, please explain: * Exposed to a variety of unpleasant attitudes, personalities, and health reactions.**ESSENTIAL FUNCTIONS*** Communicates, collaborates, and seeks out opportunities to provide service to patients, physicians, staff, and others in a courteous manner.* Answers telephones, welcomes visitors, and provides/relays appropriate information.* Provides phlebotomy services (blood draws) for patient labs.* Provides clinical care consistent with physician orders and departmental policies and procedures.* Telephones prescriptions to pharmacies as directed by physician.* Documents patient care in patient medical record.* Scrubs and assists physicians with IVF procedures.* Schedules patients in an organized and efficient manner, utilizing knowledge of practice patterns and protocols to promote effective use of physicians while minimizing patient delays.* Maintains inventory of clinical/office supplies.* Schedules surgery (based on specific roll).* Cleans and supplies exam rooms. Ensures sterility of procedure rooms and instruments. Assures compliance with JCAHO, OSHA, HIPAA, and other quality assurance standards.* Maintains knowledge of current trends and developments by reading appropriate books, journals, and other literature and by attending educational programs and other related activities.## Qualifications**QUALIFICATIONS and/or REQUIREMENTS*** Registered (RMA/CMA) graduate of an accredited Medical Assistant program.* One year Medical Assistant experience required; OB/GYN preferred.* Demonstrated computer literacy.* Excellent organizational, time management, and written and verbal communication skills.* Ability to deal with sensitive information requiring discretion and independent decision making.* Demonstrated initiative and ability to work effectively and efficiently under deadlines, high volumes, and multiple interruptions.**LICENSES OR CERTIFICATIONS**3. Registered Nurse, licensed in the state of MichiganX Certification, please list: Medical Assistant or **see below under Education and/or Experience.**3. Other, please list: \\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_# EDUCATION and/or EXPERIENCERegistered (RMA/CMA) graduate of an accredited Medical Assistant programOne year MA experience required; OB/GYN preferred*This job description reflects the general details of the specific job identified and is not necessarily a complete listing of all the work requirements that may be involved in the job. All employment with The Fertility Center is at-will. Nothing herein is intended to create a contract.*