Medical Assistant

It’s A Secret Med Spa; Frisco (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

It’s A Secret Med Spa in Frisco is seeking an operations assistant to support cosmetic nurse injectors and front desk teams. You will organize inventory and treatment rooms, coordinate client scheduling, and prep charts under supervision, ensuring HIPAA compliance and top-notch cleanliness.

You will also manage product prep and assist with social media messaging, patient communications, and follow-up calls. Flexibility for evenings/weekends is preferred; prior EMR experience is a plus.

Qualifications

• Nursing student and/or Medical Assistant/Phlebotomy certifications required.
• Experience with Electronic Medical Record (EMR) systems preferred.
• Strong etiquette and professional communication skills.
• Ability to multi-task while staying attentive to clients.

Responsibilities

• Organize inventory and treatment rooms as necessary throughout the work shift.
• Coordinate Cosmetic Injectors’ client scheduling with front of the house.
• Conduct and organize the client’s Before and After photography.
• Manage social media and client messaging through various platforms for Cosmetic Nurse Injectors.
• Prep and scribe client charting with supervision of the Cosmetic Nurse Injector.
• Ensure a high level of cleanliness is maintained within treatment rooms.
• Prepare products and equipment for Cosmetic Nurse Injectors prior and during treatment.
• Draw up product accurately under supervision of the Cosmetic Nurse Injectors.
• Perform B12 shots and blood drawing for PRP as needed.
• Ensure consent forms and paperwork are accurate and complete.
• Conduct follow up calls with clients.
• Request prescription refills from the Corporate NP in a timely manner.
• Escort clients to treatment rooms after check-in.
• Assist with keeping medical equipment clean and ready for scheduled services.
• Participate in educational opportunities and training as scheduled by Corporate.
• Explain products and instructions for pre/post op care to clients.
• Uphold exceptional bedside manner with all clients.
• Maintain client confidentiality per HIPAA and policy/state law.
• Backup front desk duties.
• Other duties as assigned.

Skills

Social media

Inventory management

Etiquette

Multi-tasking

Integrity

Problem solving

Stamina

Education

Nursing student / MA / Phlebotomy

Tools

EMR systems

Job description

• Organize inventory and treatment rooms as necessary throughout the work shift
• Coordinate Cosmetic Injectors’ client scheduling with the assistance of front of the house
• Conduct and organize the client’s Before and After photography
• Manage social media and client messaging through various platforms for Cosmetic Nurse Injectors
• Prep and scribe client charting with the supervision of the Cosmetic Nurse Injector as needed
• Ensure a high level of cleanliness is maintained within treatment rooms
• Prepare products and equipment within treatment rooms for Cosmetic Nurse Injectors prior and during treatment
• Draw up product accurately under the supervision of the Cosmetic Nurse Injectors
• Perform B12 shots and blood drawing for PRP as needed
• Ensure client consent forms and paperwork is accurate and completed in its entirety
• Conduct follow up calls with clients
• Request prescription refills from the Corporate NP in a timely manner
• Execute client prep prior to treatment (such as applying topical numbing cream to service areas, cleansing/sanitizing treatment areas and removing topical numbing cream)
• Escort clients to treatment rooms from front desk once check in has been completed
• Assist with keeping medical equipment clean and ready for scheduled services
• Participate in educational opportunities and training as scheduled by Corporate
• Explain products and instructions for pre/post op care to clients
• Uphold exceptional bedside manner with all client
• Maintain client confidentiality in accordance with HIPAA regulations and company policy and state law
• Backup front desk duties
• Other duties as assigned

Qualifications, Experience and Skills Needed

• Nursing school student (and/or Medical Assistant/Phlebotomy certifications) required
• Previous experience with Electronic Medical Record Systems required
• Strong Social Media acumen preferred
• Previous experience of Product/Inventory Management preferred
• Ability to communicate with proper etiquette
• Ability to multi-task while being attentive to clients and remaining flexible to the needs of the Cosmetic Nurse Injectors
• Maintains a high level of integrity with a strong ethical foundation
• Must have sound judgment, problem solving and decision-making skills
• Must be able to stand for long periods of time
• Must be able to reach above shoulder height, crawl, kneel and push/pull up 50 lbs
• Must be able to work a flexible schedule including evenings and weekends as required