Medical Assistant

Scroll Tab; Elkton (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

Scroll Tab is seeking a Medical Assistant to perform DOT and Non-DOT drug testing, assist clinicians, and handle both clinical and clerical tasks. The role includes preparing patients, performing rapid screenings, assisting with procedures, and managing supplies and records.

The ideal candidate will have a medical assistant program credential or relevant experience, familiarity with HIPAA, and strong customer service skills to support patient flow and care in a fast-paced center.

Qualifications

• High School Diploma or GED is required.
• Graduate of an accredited medical assistant program with externship preferred, or at least one year of direct patient care experience.
• Military medical specialist experience may meet credentials per state requirements.

Responsibilities

• Perform DOT and Non-DOT drug and alcohol testing.
• Prepare patients for physical examinations including vitals and ancillary testing.
• Perform rapid screening tests (influenza, strep, mono, glucose, etc.).
• Assist providers during examination and treatment.
• Handle routine medical procedures and triage emergent patients as needed.
• Prepare and assist with procedures and injury care.
• Apply bandages, dressings and splints as ordered.
• Dispense medications and DME per state regulations.
• Maintain supplies, clean rooms, and stock exam rooms.
• Operate and calibrate medical devices with record-keeping.
• Notify supervisor of equipment issues or supply needs.
• Support patient flow and communicate wait times.
• Perform front office duties and ensure accurate documentation.
• Follow HIPAA guidelines and safety rules.
• Attend staff meetings and maintain facility cleanliness.

Skills

Service mindset

Attention to detail

Sense of urgency

Initiative and flexibility

HIPAA/PHI handling

Verbal and written communication

Teamwork

Education

High School Diploma or GED

Medical assistant program + externship or 1 year direct patient care

Military medical specialist experience (state credentials)

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Job Responsibilities

• Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
• Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
• Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
• Assist providers during examination and treatment
• Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
• Prepare and assist clinician with procedure set up and injury care
• Apply bandages, dressings and splints as ordered by the treating clinician
• Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
• Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
• Maintain supplies, clean rooms and equipment, and stock exam rooms
• Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
• Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
• In partnership with center leadership, assist with patient flow and volume
• Keep patients informed of expected wait times during all aspects of the center visit
• Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
• Ensure accuracy in documentation
• Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
• Follow HIPAA guidelines and safety rules
• Attend center staff meetings or huddles as required
• Assist in maintaining a neat, clean, and orderly appearance throughout the facility
• Complete any applicable training including but not limited to clinical competency training that occurs monthly
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education Level

High School Diploma or GED

Major

Degree must be from an accredited college or university.

Education Details

Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations)

must meet credentials in the state of employment in accordance with state requirements and applicable regulations

Certifications and/or Licenses

• CPR/First Aid Certification Preferred
• Experience in lieu of required education is acceptable:Yes
• Continuing education is required to maintain license and to perform job:No

Customarily has at least the following experience

• Customarily has at least 12 months or more of medical assistant experience with knowledge of medical procedures and medical terminology
• Working knowledge of occupational medicine requirements (state specific) is preferred with prior medical office, healthcare and/or customer service-related experience.

Job-Related Skills/Competencies

• Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Able to communicate both verbally and in writing in a clear, and professional manner
• Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues
• Must participate in initial and ongoing training as required
• Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
• Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications