Overview
Employer paid benefits: Medical, Dental, Vision.
Compensation: Min $21.79, Max $36.48. $8,000 sign‑on bonus.
Schedule: Monday - Friday 7:45am to 4:45pm.
The Medical Assistant provides comprehensive clinical and administrative support to healthcare providers in delivering quality patient care. This role encompasses direct patient care activities including vital sign assessment, medication administration, and patient education; clinical documentation and electronic health record management; coordination of referrals and prior authorizations; and administrative functions essential to clinic operations. The Medical Assistant works under the supervision and guidance of the Clinic Nursing Supervisor or Practice Manager, collaborating as part of an integrated healthcare team to ensure efficient clinic workflow and optimal patient outcomes.
Responsibilities
Patient Care & Clinical Support
- Patient Intake & Preparation: Room patients and collect pertinent information including vital signs, current medications, medical history, and chief complaint for provider review.
- Examination & Procedure Support: Prepare exam rooms with necessary supplies and instruments; assist providers during examinations and procedures; ensure proper cleaning and sterilization of all equipment.
- Clinical Procedures: Administer immunizations, vaccines, and contraceptive injections with direct supervision per established protocols and provider orders.
- Patient Education: Provide patient education and instruction as directed by healthcare providers.
- Diagnostic Tests: Perform EKGs, spirometry, glucose monitoring (point‑of‑care testing), CLIA‑waived laboratory tests including urinalysis and pulse oximetry as ordered.
- Nursing Visits: Conduct focused visits for blood pressure monitoring, suture/staple removal, injection appointments, weight checks, and other routine procedures as directed.
Documentation & Records Management
- Electronic Health Records: Accurately document vital signs, medications, patient histories, immunizations, and clinical findings in the electronic medical record system.
- Prescription Management: Process and input prescription refill requests into electronic records and route appropriate providers for approval.
Communication & Coordination
- The employee supports the hospital mission, vision, values, policies, and procedures.
- Patient Communication: Respond to incoming calls and messages from patients regarding medical questions, appointment scheduling, and general inquiries.
- Professional Communication: Coordinate with other healthcare providers, insurance companies, and pharmacies regarding patient care and insurance coverage issues.
- Prior Authorization: Collaborate with referral coordinator to identify authorization requirements and obtain prior approvals for medications and procedures as directed.
- Participates in required education for DNV programs as applicable to position.
Supply & Inventory Management
- Clinical Supplies: Maintain adequate inventory of medical supplies in examination rooms and central supply areas.
- Medication Management: Stock and reorder medications in coordination with Practice Manager and vaccine coordinator, following provider specifications for required supplies and vaccines.
Administrative Support
- Front Office Support: Support reception duties including appointment scheduling, chart preparation, and phone coverage as needed.
- Procedural Documentation: Maintain current procedure guidelines and protocols to assist other staff members.
- General Support: Performs other related duties as assigned.
Schedule Flexibility
- Variable Hours: Position requires flexibility to work evenings, weekends, and holidays as patient care needs and clinic operations dictate.
- Multi‑Specialty Support: May be assigned to work across various medical specialties within the practice.
Qualifications
Education
- Required: High school graduate or equivalent. Copy must be provided upon hire.
- Preferred: NA
Licenses / Certifications / Registrations
- Required: Current BLS certification.
- Preferred: Current Certified Medical Assistant certification and/or completion of an accredited program and/or coursework for Medical Assistant, Certified.
Experience
- Required: Ability to work with a culturally diverse population.
- Preferred: Bilingual and/or English‑Spanish speaking preferred.
Other
- Knowledge of computers, phones, and other office equipment. Knowledge in clinical equipment including EKG, vital sign monitoring devices, glucometer, scales, various lab testing equipment, etc.
Physical Requirements
The position requires sufficient auditory ability to detect and respond to various sounds, clear and effective communication, visual acuity for observing patient conditions, tactile perception for assessing physical characteristics, and motor coordination for handling medical equipment. The role involves occasional stooping, kneeling, crouching, or crawling when assisting patients. Walking and standing are typically continuous throughout the shift. The role requires the ability to lift up to 50 pounds independently, and frequently push, pull, carry, or reposition objects or patients weighing up to 25 pounds. Occasional lifting or transferring of individuals over 100 pounds may be required with appropriate assistance. May sit for long periods of time.
Working Conditions
Primarily performed in an indoor healthcare environment such as a hospital or clinic. Exposure to infectious diseases, hazardous materials, and medical equipment is anticipated. The work setting involves variable indoor temperatures, noise from medical equipment, staff activity, and patient needs. Rapid response to changing circumstances is essential in high‑pressure or emergency situations. Personal protective equipment (PPE) is required.
40 hours per week.