Medical Assistant

Oak Street Health, part of CVS Health; Durham (NC); On-site; USD 25,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401K with immediate vesting

Bonus eligible

Job summary

Oak Street Health in the United States is seeking a Medical Assistant/Phlebotomist to join our care teams. You will greet and room patients, perform vital signs, screenings, and routine labs, and support providers in delivering high-touch primary care in community clinics.

The role emphasizes flexibility, attention to detail, and effective communication as we coordinate care across the healthcare delivery system.

Qualifications

• CPR Certification required.
• Medical Assistant certification or registration.
• 3-5 years in a Medical Assistant role preferred.
• 2+ years of experience with geriatric patients.
• Phlebotomy Technician Certification preferred.
• Strong communication and customer service orientation.
• Fluency in Spanish, Polish, Russian, or other languages spoken by communities served.
• US work authorization.
• Embodies Oak Street values and culture.

Responsibilities

• Room patients and assist provider to maintain timely schedules.
• Deliver exceptional patient experience and prepare patients for visits.
• Obtain vital signs and review medications.
• Conduct patient screenings per protocols.
• Stock exam rooms and order supplies.
• Perform routine QA checks and infection control measures.
• Ensure exam rooms are clean and ready for visits.
• Provide telephonic support under supervision.
• Assist with home-based support for high-risk patients as needed.
• Assist with vaccinations and procedures under RN/provider guidance.
• Perform waived lab testing and schedule diagnostic tests.
• Handle durable medical equipment and medical records as required.
• Participate in care team meetings and clinic operations.

Skills

CPR Certification

Communication

Customer service

Education

Medical Assistant certification

Tools

EMR systems

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Company: Oak Street Health

Title: Medical Assistant/Phlebotomist

Location: Various

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

For more information, visit www.oakstreethealth.com.

Role Description

Oak Street Health takes a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.

Medical Assistant/Phlebotomists are an important part of our Care Teams. High levels of flexibility, attention to detail, and problem solving are required to be successful. You will be expected to build relationships with Oak Street Health members. Medical Assistants will work closely and collaboratively with their teammates to greet and room Oak Street Health patients. They will be expected to assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments.

Core Responsibilities

• Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
• Delivers an exceptional patient experience, and helps patients prepare for their provider visit
• Obtains vital signs, chief complaint and reviews medications
• Delivers patient screenings per protocols
• Orders supplies and stocks exam rooms
• Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies
• Ensures exam rooms are clean, safe, and ready for patient visits
• Under direction of an RN, provider and/or protocol, provides telephonic support to patients
• Assists providers, RNs or social workers with home based support for high risk members, as necessary
• Under direction of an RN or Provider, offers MA appropriate "visits", such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
• Performs waived laboratory testing
• Schedules diagnostic testing
• Applies or assists with application of durable medical equipment
• Supports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols
• Participates in care team meetings to discuss patient care and clinic operations
• Other duties, as assigned

What are we looking for?

• CPR Certification required
• Medical Assistant certification or registration
• 3-5 years in a Medical Assistant role preferred
• 2 or more years of experience working with geriatric patients
• Phlebotomy Technician Certification preferred
• Strong communication skills and customer service orientation
• Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
• US work authorization
• Someone who embodies being "Oaky"

EMR Experience Required

• 2 or more years of experience working with geriatric patients
• Phlebotomy Technician Certification preferred

What does being "Oaky" look like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being scrappy

Why Oak Street?

Oak Street Health Offers Our Coworkers The Opportunity To Be At The Forefront Of a Revolution In Healthcare, As Well As

• Collaborative and energetic culture
• Fast-paced and innovative environment
• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

$18.50 - $35.29

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Great Benefits For Great People

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.