Medical Assistant

ViaQuest; Dublin (OH); On-site; Full time

Job summary

A leading healthcare provider in Dublin, Ohio is seeking an Office Medical Assistant to support clinic operations. This full-time role combines administrative and clinical tasks, ensuring smooth patient coordination and high-quality care. Ideal candidates will have a Medical Assistant certification and strong communication skills. Join a dedicated team making a difference in the lives of clients by providing compassionate and professional support.

Benefits

Referral Program

Qualifications

• Experience in administrative and/or clinical healthcare setting preferred.
• Knowledge of HIPAA and basic clinical procedures.

Responsibilities

• Support clinic operations with front-office and back-office tasks.
• Schedule and confirm appointments; maintain accurate client records.
• Assist during psychiatric assessments and administer injections.

Skills

Customer Service

Communication

Multi-tasking

Education

Medical Assistant certification

Tools

Scheduling software

Job description

Office Medical Assistant

A Great Opportunity

Full Time M-F 8:30am-5pm $18-$20 per hour

At ViaQuest Psychiatric & Behavioral Solutions, we offer unique and individualized care to children, adolescents, adults, the aging population, those with developmental disabilities, and those suffering from extreme trauma. Our clients are supported by a team of mental health counselors, social workers, certified nurse practitioners, case managers, and psychiatrists to ensure the best outcomes for those we serve. Apply today and make a difference in the lives of the clients we serve!

Accountability Objectives

The Office Medical Assistant plays a dual role in supporting clinic operations. This position combines front-office administrative duties with back-office clinical tasks. Responsibilities include reception, scheduling, insurance verification, basic medical procedures, patient coordination, and supporting psychiatry staff.

People

• Greet and assist patients, visitors, and callers in a friendly, professional manner
• Answer phones, route calls, and take messages as assigned
• Communicate openly and clearly with the care team and leadership
• Maintain confidentiality of patient and employee information per HIPAA
• Provide reassurance and clear communication to clients during appointments
• Participate in trainings and team meetings as needed

Process

• Schedule and confirm appointments; communicate changes
• Perform administrative tasks including faxing, copying, filing, scanning
• Maintain accurate client records and documentation
• Check and document vital signs (BP, weight, pulse, temperature)
• Prepare rooms and assist during psychiatric assessments when needed
• Administer injections as ordered by the provider
• Clean exam rooms and ensure proper sanitation protocols are followed
• Maintain adequate inventory of office and medical supplies
• Coordinate documentation from psychiatric rounds for partner facilities
• Provide coverage and assistance as needed to ensure clinic runs smoothly
• Other duties as assigned

Profit

• Submit accurate and timely billing documentation and records
• Assist with insurance eligibility checks and client onboarding
• Track mileage and time per company guidelines
• Use supplies and equipment responsibly to minimize waste

Quality

• Ensure clean and professional appearance of all clinic areas
• Accurately maintain electronic and paper documentation systems
• Follow all safety protocols and infection control procedures
• Proactively suggest improvements to clinic flow or client experience

Minimum Requirements

• Medical Assistant certification required
• Minimum age 18
• Experience in administrative and/or clinical healthcare setting preferred
• Strong customer service, communication, and computer skills
• Ability to multi-task and work in a fast-paced environment
• Knowledge of HIPAA, basic clinical procedures, and scheduling software
• Professional, organized, and adaptable in handling varied responsibilities

About ViaQuest Psychiatric & Behavioral Solutions

To learn more, visit http://www.viaquestinc.com/core-services/behavioral-mental-health/

From Our Employees To You

http://careers.viaquestinc.com/viaquest-culture-of-choice/

Referral Program

Participate in our referral program and earn a bonus! Learn more

Questions?

Email us at [e-mail]