Medical Assistant

Rheumatology Alliance LLC; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Rheumatology Associates is seeking a dependable Back-Office Medical Assistant to support a Dallas clinical team. The role involves preparation for appointments, EHR documentation, assisting with procedures, coordinating prescriptions and prior authorizations, and maintaining patient records.

Ideal candidates will have a High school diploma, medical assistant office experience, EMR experience, and be comfortable in a fast-paced medical office. Travel may be required; in-person work in Dallas.

Qualifications

• High school diploma required.
• Medical Assistant office experience required.
• EMR experience required.
• ECW experience preferred.
• Travel may be required.

Responsibilities

• Answering phone calls and voicemails.
• Answering patient clinical questions.
• Review medical history and counsel patients regarding their clinical status and need for further evaluation or treatment.
• Evaluate a new complaint by phone and triage to emergent, urgent, or routine appointment.
• Locate laboratory results not yet in the patient’s medical records.
• Explaining/documenting laboratory results.
• Calling in prescription refills.
• Explaining procedures and treatments.
• Initiating prior authorizations.
• Schedules appointments and urgent visits as appropriate.
• Documenting all information into the computer system.
• Maintaining confidentiality of all patient information.
• Adheres to policies/safety practices.
• Performs other duties as assigned.

Skills

Record keeping

Organizational skills

Multitasking

Communication skills

Interpersonal skills

Dependable / punctual

Empathy

Professional attitude

Education

High school diploma

Certified Medical Assistant preferred?

Tools

EMR software

ECW experience

Job description

Description

Rheumatology Associates is seeking a dependable, organized, and patient-focused Back-Office Medical Assistant to join our Dallas clinical team.

This position works closely with physicians, clinical staff, and other departments to support daily patient care and ensure efficient clinic operations. Responsibilities include preparing patients for appointments, documenting medical information, assisting with clinical procedures, coordinating prescription requests and prior authorizations, and maintaining accurate electronic medical records.

The ideal candidate is reliable, detail-oriented, comfortable working in a fast-paced medical office, and able to provide professional and compassionate patient care.

Dallas will be the primary work location; however, travel may be required

Requirements

MINIMUM JOB REQUIREMENTS:

Education and Experience:

• - High school Diploma
• - Medical Assistant office experience
• - EMR experience required.
• - E Clinical Works experience preferred
• - Travel may be required

Essential Skills and Abilities:

• - Ability to keep accurate records.
• - Competent organizational skills.
• - Ability to handle stressful situations.
• - Ability to meet deadlines and multitask.
• - Excellent oral/written communication skills.
• - Excellent interpersonal skills.
• - Dependable and capable of being on time. --this is huge!!
• - Empathetic with patient’s needs and concerns.
• - Positive and professional attitude.
• - Must demonstrate the ability to communicate effectively with all members of the healthcare team, patients, and community representatives.

PRIMARY DUTIES:

• - Answering phone calls and voicemails.
• - Answering patient clinical questions.
• - Review medical history and counsel patients regarding their clinical status and need for further evaluation or treatment.
• - Evaluate a new complaint by phone and triage to emergent, urgent, or routine appointment.
• - Locate laboratory results not yet in the patient’s medical records.
• - Explaining/documenting laboratory results.
• - Calling in prescription refills.
• - Explaining procedures and treatments.
• - Initiating prior authorizations.
• - Schedules appointments and urgent visits as appropriate.
• - Documenting all information into the computer system.
• - Maintaining confidentiality of all patient information.
• - Adheres to policies/safety practices.
• - Performs other duties as assigned.

Job Type: Full-time

Experience:

Medical Assistant

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Rheumatology

Schedule: Monday to Friday

Education:

High school or equivalent (Required)

Experience:

clinical back office: 1 year (Preferred)

License/Certification:

Certified Medical Assistant (Preferred)

Work Location: In person

Travel & Work Location Requirements

This position is primarily based at our Dallas office.

Travel to other Rheumatology Associates clinic locations may be required as part of this position and may be necessary based on staffing coverage, scheduling, training, or other operational needs.

Candidates must be able to reliably report to assigned clinic locations when needed.