Back-Office Medical Assistant: Patient-Focused Care (Dallas)

Rheumatology Alliance LLC; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Rheumatology Associates is seeking a dependable Back-Office Medical Assistant to support a Dallas clinical team. The role involves preparation for appointments, EHR documentation, assisting with procedures, coordinating prescriptions and prior authorizations, and maintaining patient records.

Ideal candidates will have a High school diploma, medical assistant office experience, EMR experience, and be comfortable in a fast-paced medical office. Travel may be required; in-person work in Dallas.

Qualifications

• High school diploma required.
• Medical Assistant office experience required.
• EMR experience required.
• ECW experience preferred.
• Travel may be required.

Responsibilities

• Answering phone calls and voicemails.
• Answering patient clinical questions.
• Review medical history and counsel patients regarding their clinical status and need for further evaluation or treatment.
• Evaluate a new complaint by phone and triage to emergent, urgent, or routine appointment.
• Locate laboratory results not yet in the patient’s medical records.
• Explaining/documenting laboratory results.
• Calling in prescription refills.
• Explaining procedures and treatments.
• Initiating prior authorizations.
• Schedules appointments and urgent visits as appropriate.
• Documenting all information into the computer system.
• Maintaining confidentiality of all patient information.
• Adheres to policies/safety practices.
• Performs other duties as assigned.

Skills

Record keeping

Organizational skills

Multitasking

Communication skills

Interpersonal skills

Dependable / punctual

Empathy

Professional attitude

Education

High school diploma

Certified Medical Assistant preferred?

Tools

EMR software

ECW experience

Job description

Rheumatology Associates is seeking a dependable Back-Office Medical Assistant to support a Dallas clinical team. The role involves preparation for appointments, EHR documentation, assisting with procedures, coordinating prescriptions and prior authorizations, and maintaining patient records.

Ideal candidates will have a High school diploma, medical assistant office experience, EMR experience, and be comfortable in a fast-paced medical office. Travel may be required; in-person work in Dallas.