Medical Assistant

Novant Health | GoHealth Urgent Care; Charlotte (NC); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

5 weeks PTO

Monthly bonus program

Job summary

Novant Health | GoHealth Urgent Care in Charlotte, NC seeks a Medical Assistant to support urgent care clinicians with patient intake, vitals, testing, room setup, and EMR documentation. The role emphasizes delivering high-quality, patient-centered care in a fast-paced setting.

The position offers opportunities for professional growth, EMR training, and a monthly bonus program, with comprehensive benefits and competitive compensation for a busy urgent care environment.

Qualifications

• High School Diploma required or equivalent.
• Graduate of Medical Assisting Program preferred.
• Basic Life Support (BLS) certification required at hire.

Responsibilities

• Register patients, verify insurance, and collect co-pays.
• Schedule appointments and coordinate referrals.
• Record medical history and obtain vital signs.
• Perform point-of-care testing and phlebotomy as needed.
• Update EMR and manage documentation.
• Answer phones and handle administrative tasks.

Skills

Medical Assistant duties

Strong communication

Team collaboration

Education

High School Diploma

Graduate of Medical Assisting Program

Tools

Microsoft Word

Microsoft Excel

Job description

It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.Medical AssistantPay Range: $19.00 – $24.25 per hourAbout UsNovant Health and GoHealth Urgent Care have partnered to deliver high‑quality urgent care services across Charlotte, Winston-Salem, and Asheville, NC. We focus on creating an effortless patient experience, a welcoming culture of care, and seamless integration with our health system partners.Position SummaryThe Medical Assistant supports urgent care providers with clinical and administrative tasks, including patient intake, vitals, testing, procedures, room preparation, and EMR documentation. This role delivers a high‑quality, customer‑focused experience in a fast‑paced care setting.Essential FunctionsRegister patients, verify insurance, and collect co-paysSchedule appointments and coordinate specialist referralsRespond to patient inquiries and provide care status updatesCommunicate patient flow and assist with patient preparationRecord medical history and obtain vital signsPerform point-of-care testing (flu, strep, ECG)Perform phlebotomy and administer injectionsPrepare, clean, and restock exam roomsUpdate EMR and scan documentsAnswer phones and manage administrative tasksConduct patient follow-up and maintain reception areaComplete opening and closing procedures, including cash-outConduct daily equipment checks and submit repair ticketsPerform additional duties as assignedKnowledge, Skills & AbilitiesProficiency in Medical Assistant dutiesStrong typing and computer skillsProficient with Microsoft Word and ExcelDetail oriented with strong task managementExcellent written and verbal communication skillsAbility to work effectively with diverse populationsStrong team collaboration skillsWhat We OfferCareer advancement opportunities, including leadership and clinical education pathwaysEMR training and mentorship from market leadership and providersCompetitive compensation with monthly bonus program5 weeks of paid time offComprehensive benefits: medical, dental, vision, disability, life, and 401(k) with employer matchRequirementsHigh School Diploma requiredGraduate of a Medical Assisting Program preferredBasic Life Support (BLS) certification required at hire (AHA or ARC)Certification Requirements (for candidates with less than 3 years of MA experience)One of the following certifications is required:CCMA – Certified Clinical Medical Assistant (NHA)CMA – Certified Medical Assistant (AAMA or CHP)RMA – Registered Medical Assistant (AMT, AAH, or ARMA)NCMA – National Certified Medical Assistant (NCCT)NRCMA – Nationally Registered Certified Medical Assistant (NAHP)Certification AlternativesExperience-Based Pathway (no MA certification at hire)Candidates may qualify with:A minimum of 3 years of Medical Assistant experience, ANDAt least 1 of those years must be in a Hospital, Emergency Room, or Urgent Care settingNote: Individuals hired without an approved MA certification must obtain one within 6 months of their start date to remain eligible for continued employment.Alternative Credentials Accepted at Time of HireGraduate of an accredited Nursing Program, LPN, or RNEMT (National Registry of Emergency Medical Technicians)Paramedic (National Registry of Emergency Medical Technicians)CNA – Certified Nursing AssistantGoForwardJoining our team means access to modern clinical tools, innovative facilities, and meaningful opportunities to grow your career in a collaborative and supportive environment.Set up email alerts as new job postings become available that meet your interest!If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!