Medical Assistant

Spine Team Texas Management Company; California (MO); On-site; USD 32,000 - 46,000; Full time

Job summary

Spine Team Texas is seeking a Medical Assistant to support physicians and staff in the clinic, ensuring timely patient flow and efficient scheduling of procedures. The role requires HIPAA compliance and excellent patient interaction.

The position involves maintaining clinic rooms, assisting with vital signs and patient education, and coordinating care with the medical team to deliver an unparalleled patient experience.

Qualifications

• High School graduate or equivalent.
• Medical Assistant Certification or Nursing license preferred.
• Excellent written and oral communication skills.
• Proficient in communicating in the English language both written and verbally.

Responsibilities

• Provide timely and efficient support to medical staff and patients in the clinic.
• Maintain and supply clinic rooms, pods, and medicines.
• Deliver outstanding customer service via phone and in person.
• Assist with vital signs, explanations of prescriptions and general visit, and escorting patients as needed.

Skills

Communication skills

Teamwork

Patient care

Time management

Education

High School diploma

Medical Assistant Certification

Tools

EHR systems

Medical software

Job description

Job Details

Job Location: Southlake Headquarters - Southlake, TX 76092

Job Summary: The Spine Team Texas Medical Assistant is responsible for assisting physicians and medical staff in the Clinic. It is imperative for this position to assist in ensuring appropriate and timely patient flow. This position is also required to schedule procedures for patients to ensure that the clinic flow is smooth. This position requires the full understanding and active participation in fulfilling the mission of Spine Team Texas. This position also must comply with all HIPAA regulations at all times. If Medical Assistant is also an NCT, they will be responsible for x-rays (within the scope of their certification) to be taken as needed.

Spine Team Texas Attributes

• Knowledge – The blending of job related education, skills and experience.
• Quantity – Level of satisfactory output generated in position per unit time.
• Accuracy – Absence of errors.
• Judgment – Capacity to make reasonable decisions.
• Innovation – Imagination and creativity used to better position.
• Appearance & Habits – Personal habits, grooming, uniform / clothing.
• Orderliness – Organization of the individual’s work and work area.
• Courtesy – Respect for feelings of others. Politeness on the job.
• Cooperation – Willingness to help others accomplish their objectives.
• Initiative – Voluntarily starting projects. Attempting non-routine jobs and tasks.
• Reliability – Dependability and trustworthiness.
• Perseverance – Steadfast pursuit of job objectives when faced with unexpected obstacles.
• Stability – Even temperament. Acceptance of unavoidable tension and pressure.
• Alertness – Ability to quickly understand new information and situations.
• Professionalism – Professional actions, communications and attitude.
• Team work – Ability to work in a team for the betterment of staff, patients, and the Company.
• Observance – Observance of Company policies and procedures.
• Attendance – Consistent adherence to work schedule.

Job Responsibilities

This position is responsible for providing timely and efficient support to all medical staff and patients within the clinic. Also responsible for the maintenance and supplies of clinic rooms, pods, and medicines. Outstanding customer service via phone and in person is imperative for this position. It is the responsibility of this position to provide patient care in the form of vital signs, explanation of prescriptions and general visit, and escorting the patient to appropriate areas of the clinic. It is the responsibility of this position to provide accurate, and appropriate information to authorized individuals in a timely and efficient manner. Other duties and responsibilities may be required by the Spine Team Texas Director of Compliance, or a member of the Medical Staff.

Customer Service

All Spine Team Texas employees are required to maintain the highest level of customer service at all times. Employees must always speak in a kind, courteous and professional manner when dealing with a patient/customer or co-worker. Employees are required to fulfill the Spine Team Texas mission of "Offering an Unparalleled Patient Experience!" All employees must exhibit a spirit of cooperation and positive attitude. Professionalism is to be maintained at all times.

Team Concept

Spine Team Texas was founded on a team concept approach. To build and enhance the team, each employee must contribute positive interaction, promote value and be a "team-player" not only for their unit or department, but for Spine Team Texas as a whole.

Physical Requirements and Work Environment

• Must be able to be on feet and walking for long periods of time.
• This position works in a well-lit, air conditioned clinical environment.
• Must have ability to assist in lifting patients if needed.
• Must be able to work under pressure.
• Tasks may involve exposure to blood or other potentially infectious materials.

Qualifications

• High School graduate or equivalent.
• Medical Assistant Certification or Nursing license preferred; or equivalent experience.
• Excellent written and oral communication skills.
• Excellent time management
• Excellent organizational ability.
• Possess the ability to plan and execute work projects.
• Possess the ability to work productively, either independently or with other individuals.
• Proficient in communicating in the English language both written and verbally.