Medical Assistant

The Willow Center; Brownsburg (IN); On-site; USD 22,041 - 30,307; Part time

Benefits offered by this job

Flexible scheduling

Professional development

Supportive, mission-driven team

Job summary

The Willow Center in Brownsburg, Indiana is hiring a part-time Medical Assistant to support the NP and clinical team in MAT and behavioral health services.

Responsibilities include patient prep, vital signs, med administration under supervision, EMR documentation, and patient education, with potential for growth into a full-time role as the practice expands.

Qualifications

• High school diploma or equivalent required.
• Current CMA or RMA credential is required.
• CPR and First Aid certification must be current.
• Experience with EMR systems and basic computer skills preferred.

Responsibilities

• Greet patients, take vital signs and medical histories.
• Assist NP during examinations and procedures.
• Educate patients on medications and treatment plans.
• Maintain clean, organized and safe clinical spaces.
• Document accurately in the EMR and handle administrative tasks.

Skills

EMR proficiency

Communication

Organizational skills

Multitasking

Education

High school diploma or equivalent

CMA or RMA certification

CPR & First Aid certification

Tools

EMR software

Microsoft Office

Job description

Medical Assistant (Part-Time)

Company Overview

The Willow Center is a DMHA-certified and CARF-accredited outpatient mental health and substance use treatment provider with locations in Brownsburg and Pittsboro, Indiana. We are dedicated to providing compassionate, evidence-based care that empowers individuals on their journey to recovery. Our team is committed to creating a welcoming environment where every client feels respected, supported, and valued.

Position Summary

The Medical Assistant (MA) plays a vital role in supporting the Nurse Practitioner and clinical team in delivering high-quality care to individuals receiving medication-assisted treatment (MAT) and behavioral health services. This position provides direct patient care, clinical support, and administrative assistance to ensure efficient clinic operations and an exceptional patient experience.

Essential Responsibilities

Patient Care

• Welcome patients and prepare them for appointments by obtaining vital signs, medical histories, and other relevant information.
• Assist the Nurse Practitioner during examinations and clinical procedures.
• Provide patient education regarding medications, treatment plans, and general health as directed.
• Maintain a clean, organized, and safe clinical environment.
• Observe and report patient reactions or side effects to medications to the Nurse Practitioner or Registered Nurse.

Clinical Support

• Prepare and administer medications under the supervision of the Nurse Practitioner.
• Perform urine drug screens and other routine laboratory procedures, including specimen collection and documentation.
• Assist with wound care, vaccinations, and other clinical interventions as needed.
• Maintain accurate and timely documentation in the electronic medical record (EMR).
• Ensure exam rooms and medical equipment are stocked, clean, and ready for patient care.

Administrative Support

• Schedule and confirm appointments, manage follow-up reminders, and coordinate referrals.
• Answer phones and respond to patient inquiries in a professional and compassionate manner.
• Order, stock, and maintain medical and office supplies.
• Assist with creating and distributing patient education materials.

Compliance & Quality

• Maintain compliance with HIPAA, OSHA, and all clinic policies and procedures.
• Protect patient confidentiality at all times.
• Participate in staff meetings, trainings, and quality improvement initiatives.
• Perform other duties as assigned to support clinic operations.

Qualifications

Required

• High school diploma or equivalent.
• Current Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential.
• Current CPR and First Aid certification.
• Strong communication, organizational, and multitasking skills.
• Proficiency with electronic medical record (EMR) systems and basic computer applications.
• Ability to maintain professionalism while working in a fast-paced healthcare environment.

Preferred

• Completion of an accredited Medical Assistant program.
• Previous experience in a medical office, behavioral health, addiction treatment, or medication-assisted treatment (MAT) setting.
• Familiarity with MAT medications such as buprenorphine or methadone.

What We're Looking For

The ideal candidate is compassionate, dependable, and committed to providing exceptional patient care. Successful team members demonstrate:

• A positive, team-oriented attitude.
• Strong interpersonal and communication skills.
• Empathy and a nonjudgmental approach when working with individuals in recovery.
• Initiative, flexibility, and a willingness to learn.
• Professionalism, integrity, and accountability.
• Reliability and punctuality.

Schedule

• Part-Time: 20–30 hours per week
• Flexible schedule with occasional evening hours based on patient needs.
• Opportunity to transition into a full-time position as the practice continues to grow.

Benefits

• Flexible scheduling
• Professional development opportunities
• Supportive, mission-driven team environment