Medical Assistant

Frontier Direct Care; Arlington (TX); On-site; USD 36,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Frontier Membership for you and family

Disability and life insurance options

401(k) plan with financial wellness

Job summary

Frontier Direct Care is seeking a Medical Assistant to join our Arlington, TX clinic. You will educate members on their Frontier benefits, work with paired PCPs, and coordinate care with external service providers to ensure smooth patient experiences.

Role requires ECG/EKG, phlebotomy, IVs, injections, and proficiency with EHR/EMR systems. A current BLS certification and pediatric experience are preferred. On-site teamwork and compassionate patient care are essential.

Qualifications

• Minimum of 2 years of experience as a Medical Assistant.
• Experience in a clinic setting and caring for patients of all ages.
• Proficient with ECG/EKG, phlebotomy, IVs and injections (SC/IM).
• Experience with various EHR/EMR systems and strong communication.
• Active BLS certification or ability to obtain it.

Responsibilities

• Educate and empower members on how to use their Frontier membership.
• Collaborate with paired PCPs to provide quality care to your patient panel.
• Coordinate provider needs to support patient care and efficiency.
• Coordinate with imaging, labs, or specialists as needed.
• Perform vitals, lab testing, EKGs, phlebotomy and IV procedures.
• Assist with in-office procedures for smooth patient care.
• Welcome members and reassure them as they navigate care.
• Follow up regularly to ensure patients feel cared for and supported.
• Communicate with patients by phone, text, and email to personalize service.
• Restock exam rooms, manage inventory, and keep the clinic organized.
• Represent Frontier Direct Care at community events and outreach.

Skills

Bilingual Spanish/English

ECG/EKG administration

Phlebotomy

IV administration

Injections (SC & IM)

EHR/EMR proficiency

Active BLS certification

Clinical experience

Pediatrics experience

Tools

EHR/EMR systems

Job description

• Bilingual (Spanish/English)

At Frontier, we are transforming healthcare. Our patients get access to the care they need quickly and efficiently while experiencing improved health outcomes for the first time in their life. Join us in shaping the future of healthcare!

TRANSFORM HEALTHCARE AND CREATE MASSIVE IMPACT

We build experiences people love by incorporating empathy, care and trust. We challenge the status quo to restore the patient-provider relationship, starting with a team that deeply cares about healthcare and each other.

DO THE BEST WORK OF YOUR LIFE

We’ve redefined patient care and engagement, proving it's possible to build a premium healthcare brand. Supported by top healthcare funds and industry leaders, our strong team is rethinking collaboration and building a global, household name. Join us as a Medical Assistant (MA) and do the best work of your life.

What You’ll Be Doing

• Educate and empower members on how they can use their membership inside and outside of Frontier
• Be on a team! Work with your paired PCP’s to provide quality care and service to your mutually assigned patient panel
• Coordinate and anticipate provider needs related to patient care to set the provider and patient up for success.
• Coordinate with our contracted outside service providers (imaging, labs, or specialists)
• Perform vitals, lab testing, EKGs, phlebotomy and IV procedures
• Assist providers with in office procedures to ensure smooth and efficient patient care
• Welcome all members to the clinic - healthcare can be scary, but your attention to detail lets them know they are in good hands
• Conduct regular follow ups to ensure members feel cared for and know that YOU "got their back" in the complicated medical system
• Customize the member experience by communicating directly with your patients by phone, text, and email
• Work collaboratively with colleagues to restock exam rooms and manage inventory of supplies, instruments and equipment in the lab. Perform daily housekeeping tasks to maintain cleanliness and organization in the clinic
• Represent the medical facility at community events, health fairs, and outreach programs to promote services and educate the public
• This role requires the use of a personal cell phone for efficient communication and collaboration with team members, patients, and stakeholder

Requirements

SOUND LIKE YOU?

• Minimum of 2 years of experience as a Medical Assistant
• Experience working in a clinic setting
• Experience providing care to all ages, including pediatrics
• Proficient at performing a variety of tasks including electrocardiograms (ECG/EKG), phlebotomy, IVs, and injections (SC and IM). An onsite skills assessment is required as part of our recruitment process.
• Extensive experience working with a variety of Electronic Health Record (EHR/EMR) systems
• Active BLS certification or to ability to obtain
• Bilingual (Spanish/English)
• Adaptable and open to change in process and technology
• Excellent communication and organizational skills, as well as the ability to work effectively with healthcare providers

Benefits

Taking Care of You Now and Your Future

• Medical, dental, and vision insurance
• Frontier Membership for you and your immediate family
• Voluntary insurance: short-term disability, long-term disability, life insurance, and other supplemental insurances.
• 401(k) plan: Free access to financial wellness platforms that provide financial advisors + personal finance tools

Generous Time Off

• Enjoy accrued (PTO) . Within this benefit, we include up to 5 unplanned days off per year
• 9 additional company holidays
• Parental leave policies