Medical Assistant - Austin/Pflugerville

Supplied Talent; Pflugerville (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Frontier Membership for you and yourim

Voluntary insurance: short-term/long‑/

Job summary

Frontier is seeking a Medical Assistant to join our clinic and support patient care across multiple tasks. You will assist with vitals, phlebotomy, ECGs, injections, and in-office procedures while coordinating with providers and labs to ensure smooth operations.

You’ll engage with patients directly by phone, text, and email, help educate members on benefits, and contribute to a welcoming, well-organized practice environment. Bilingual Spanish/English is highly valued.

Qualifications

• Minimum of 2 years of experience as a Medical Assistant.
• Experience working in a clinic setting.
• Experience providing care to all ages, including pediatrics.
• Proficient at ECG, phlebotomy, IVs, and injections.
• Extensive experience with various EHR/EMR systems.
• Active BLS certification or ability to obtain.
• Bilingual (Spanish/English).
• Adaptable to changes in process and technology.
• Excellent communication and organizational skills.

Responsibilities

• Educate and empower members on how they can use their membership inside and outside of Frontier.
• Work with paired PCPs to provide quality care to the patient panel.
• Coordinate provider needs related to patient care for success.
• Coordinate with imaging, labs, or specialists.
• Perform vitals, lab testing, EKGs, phlebotomy, and IV procedures.
• Assist providers with in-office procedures.
• Welcome members to the clinic and ensure they feel cared for.
• Conduct follow ups to ensure patients feel supported.
• Communicate with patients by phone, text, and email.
• Restock exam rooms and manage inventory; keep the clinic organized.
• Represent the clinic at events and outreach programs.
• Use a personal cell phone for team communication as needed.

Skills

Medical Assistant experience

Clinic experience

Pediatrics care

ECG / EKG

Phlebotomy

IV administration

Injections (SC & IM)

EHR/EMR systems

BLS certification

Bilingual Spanish/English

Communication skills

Tools

EHR/EMR software

Job description

We’ve redefined patient care and engagement, proving it's possible to build a premium healthcare brand. Supported by top healthcare funds and industry leaders, our strong team is rethinking collaboration and building a global, household name. Join us as a Medical Assistant (MA) and do the best work of your life.

WHAT YOU’LL BE DOING

• Educate and empower members on how they can use their membership inside and outside of Frontier
• Be on a team! Work with your paired PCP’s to provide quality care and service to your mutually assigned patient panel
• Coordinate and anticipate provider needs related to patient care to set the provider and patient up for success.
• Coordinate with our contracted outside service providers (imaging, labs, or specialists)
• Perform vitals, lab testing, EKGs, phlebotomy and IV procedures
• Assist providers with in office procedures to ensure smooth and efficient patient care
• Welcome all members to the clinic - healthcare can be scary, but your attention to detail lets them know they are in good hands
• Conduct regular follow ups to ensure members feel cared for and know that YOU "got their back" in the complicated medical system
• Customize the member experience by communicating directly with your patients by phone, text, and email
• Work collaboratively with colleagues to restock exam rooms and manage inventory of supplies, instruments and equipment in the lab. Perform daily housekeeping tasks to maintain cleanliness and organization in the clinic
• Represent the medical facility at community events, health fairs, and outreach programs to promote services and educate the public
• This role requires the use of a personal cell phone for efficient communication and collaboration with team members, patients, and stakeholder

Requirements

SOUND LIKE YOU?

• Minimum of 2 years of experience as a Medical Assistant
• Experience working in a clinic setting
• Experience providing care to all ages, including pediatrics
• Proficient at performing a variety of tasks including electrocardiograms (ECG/EKG), phlebotomy, IVs, and injections (SC and IM). An onsite skills assessment is required as part of our recruitment process.
• Extensive experience working with a variety of Electronic Health Record (EHR/EMR) systems
• Active BLS certification or to ability to obtain
• Bilingual (Spanish/English)
• Adaptable and open to change in process and technology
• Excellent communication and organizational skills, as well as the ability to work effectively with healthcare providers

BENEFITS

Taking Care of You Now and Your Future

• Medical, dental, and vision insurance
• Frontier Membership for you and your immediate family
• Voluntary insurance: short-term disability, long-term disability, life insurance, and other supplemental insurances.
• 401(k) plan: Free access to financial wellness platforms that provide financial advisors + personal finance tools

Generous Time Off

• Enjoy accrued (PTO) . Within this benefit, we include up to 5 unplanned days off per year
• 9 additional company holidays
• Parental leave policies