Medical Assistant

Eventus WholeHealth; Apex (NC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid time off benefits

Holidays and Floating Holidays

Short & Long-term disability options

Employer Contribution to 401k Retirement after 6 months

Mileage reimbursement plan

Job summary

Join a forward-thinking healthcare provider dedicated to delivering holistic care to medically vulnerable adults. As a Medical Assistant, you will enhance the performance of our clinical care team, supporting providers in various facilities. This role involves patient documentation, facilitating communication between families and providers, and ensuring that clinical services are delivered efficiently. Enjoy a rewarding career with opportunities for growth in a culture that values integrity and teamwork. If you're passionate about making a difference in patient care, this role is perfect for you.

Qualifications

• High School Diploma or equivalent required.
• Must have valid driver's license and reliable transportation.

Responsibilities

• Support clinical care team by facilitating services with assigned providers.
• Assist with patient management and documentation for clinical encounters.
• Host telehealth sessions and ensure patient confidentiality.

Skills

Medical Scribing

Patient Documentation

Communication Skills

Typing Speed (45 wpm)

Education

High School Diploma or equivalency

Job description

Eventus WholeHealth delivers an integrated model that provides holistic care for medically vulnerable adults, achieving extraordinary outcomes for the people we serve. We do this through a value-driven framework of excellence, integrity, person-centeredness, stewardship, and teamwork. This care is provided to adults who reside in skilled nursing, assisted living facilities, and private residences through a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Workers, Clinical and Administrative Support Staff.

The Medical Assistant is responsible for enhancing the performance of the clinical care team by supporting and facilitating clinical services with their assigned providers. The Medical Assistant is required to work in the field with the assigned provider as directed by Lead Medical Assistant or MA Manager/Supervisor. You may be asked to travel to facilities up to 60 miles from your home. This position will typically be a Monday–Friday dayshift.

* Mileage reimbursement plan is offered.

Provider Support

• Ensure that the clinical provider in the assigned building is able to focus on taking care of their patients for the day.
• Ensure that each patient is seen as medically necessary per clinical protocol.
• Serve as a “buffer” between provider and families/staff to facilitate proper patient management.
• Document appropriate encounters and time for CCM and BHI services.
• If scheduling is assigned: Update scheduling rosters daily to ensure accuracy and send schedules timely.
• Assist with any day-of changes to scheduled visits due to acute needs, hospitalizations, admissions, or discharges.
• Prepare clinical documentation for assigned providers each day.
• Complete basic opening of encounter notes as per discipline protocol.
• Perform medication reconciliation on all scheduled patients each encounter.
• Enter appropriate facility chart data on all scheduled patients each day into patient encounter notes and assign to provider.
• Enter lab and other diagnostic study results into patient encounters and assign to provider as per guidelines.
• Assist with collection and sorting of all clinical paperwork needed for clinician review and ensure completion each day.
• Host telehealth sessions for providers as assigned by manager/supervisor, both routine and acute visits.

Facility Support

• When scheduling is an expectation for your role: Share patient schedules with key facility staff as needed.
• Assist with any triage needs as directed by assigned provider (whether they are in or out of the building that day).
• Assist with triage documentation as needed.
• Ensure that all needed paperwork is routed for the facility to Eventus providers, office, or families.
• Assist with consents for any services needed.
• Attend stand-up meetings to report any needed information from the facility to Eventus providers and vice versa if allowed by facility.
• Assist with discharge planning of clinical services as needed.
• Ensure check-in and check-out each day with facility staff regarding patients seen, status, etc.
• Maintain patient confidentiality at all times.
• Document appropriate encounters and time for CCM and BHI services.
• Check all forms of communications several times daily to ensure patient needs are met.
• Inform patients and families of recent visits, new orders, and defer to providers when needed.
• Communicate transitions of care to CCM team to enhance patient care and education.

Additional Duties and Responsibilities

• Medical Assistants are expected to be knowledgeable and adhere to Eventus WholeHealth standards, policies, and procedures, including HIPAA rules and regulations.
• Medical Assistants should adhere to the Eventus WholeHealth dress code policy, i.e., clean, wrinkle-free, matching scrubs with appropriate, closed-toed footwear, and name badge.
• When duties are completed ahead of the scheduled workday, report to your Lead Medical Assistant for any additional assignments.
• Seek further training if uncertain how to proceed with any assignment.

Qualifications/Education

High School Diploma or equivalency

Must have a valid driver's license and reliable transportation

Expected to travel up to 1 hour from home address

Typing speed of 45 wpm or greater

Medical Scribing experience preferred

What We Offer

Our full-time positions offer:

• A chance to be part of a growing and emerging culture
• Paid time off benefits
• Holidays and Floating Holidays
• Short & Long-term disability options
• Employer Contribution to 401k Retirement after 6 months

About Eventus WholeHealth

Eventus WholeHealth was founded in 2014 to provide physician-led healthcare services for residents and patients of skilled nursing and assisted living facilities. Our highly-trained team of physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, podiatrists, optometrists, audiologists, and support staff, provides comprehensive, evidence-based, collaborative interdisciplinary care with seamless integration of various specialties. Our approach empowers facilities to reach their goals and ensures better patient outcomes. For more information, visit www.eventuswholehealth.com.