Medical Assistant

Ppmd; Annapolis (MD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Flexible Spending Account

PTO and Paid Holidays

401(k) Retirement Plan

Job summary

Planned Parenthood of Maryland (PPM) is seeking a Medical Assistant to provide high-quality patient care in Annapolis. The role includes various tasks, such as direct patient care, educational counseling, and assistance during medical examinations.

Candidates should have a medical assisting certificate, excellent communication skills, and one year of experience in a healthcare setting. PPM offers a supportive and diverse work environment with various benefits.

Qualifications

• One year of experience in an out-patient clinical setting required.
• Excellent written and verbal communication skills.
• High level of customer service and social perceptiveness.

Responsibilities

• Provide direct patient care services and adhere to medical standards.
• Conduct empathetic educational counseling sessions to clients.
• Assist during medical examinations and document patient decisions.

Skills

Proficient in MS Office

Excellent communication skills

Time management and multitasking

Bilingual in English and Spanish

Education

High school diploma or GED with medical assisting certificate

Graduation from an accredited medical assistant program

Tools

Epic

Patient management software

Job description

Planned Parenthood of Maryland (PPM) is a not‑for‑profit family planning agency that provides high‑quality, affordable reproductive health care for women, men, and teens.

Our mission is to enable all Marylanders to have access to a wide range of high‑quality, affordable reproductive health care services. We help individuals make informed decisions about their reproductive health, family planning options, and sexuality.

Why Join us?

As a Medical Assistant with PPM, you will be a part of a passionate team that plays a vital role in the lives of others! And joining PPM means joining a culturally diverse team that includes some of the best nurses, doctors, and clinic managers. If you want to be a part of a passionate and diverse group, we are looking for you!

Medical Assistants perform clinical and administrative support tasks necessary for efficient center operations to ensure high quality client services and support, informed consent, client education and counseling, effective clinical support, efficient client flow, in a professional health care environment. The position is located at our PPM center in Annapolis, Maryland and reports to the Health Center Manager.

• Provide direct patient care services in all the health center specific areas as appropriate to scope of services with adherence to Standard Operating Procedures and Clinical Workflow guidelines and Medical Standards and Guidelines.
• Provide empathetic, non‑judgmental, non‑directive educational counseling sessions to clients. Review with and give to patient all PPM education sheets concerning their visit/services/procedures and contraceptive choices. Provide information for assessment of STI risks, pregnancy, and contraceptive options consistent with patient’s value system.
• Ensure informed consent via information and education about the medical procedures, requested/required laboratory tests, and methods of contraception to assure understanding of risks and complications.
• Assure that patient is firm in decision to receive services from PPM, including medical procedures/examinations, medications, and testing. Obtain and witness all necessary consents. Document patient’s decisions on chart.
• Assist during medical examination.
• Exhibit excellent time management skills and ability to multi‑task and prioritize work.
• Demonstrates PPM customer service standards.
• Demonstrates social perceptiveness and being service‑oriented.
• Greets clients politely and promptly and provides correct information for registration and check‑out.
• Prepares for next day appointments (confirmation calls, insurance verification).
• Proficiency in MS Office and patient management software.
• Working knowledge of Epic highly preferred.
• Medical Assistants have contact with employees, patients, and outside agencies, furnishing and obtaining information. Requires a cooperative and courteous attitude, as well as excellent phone and communication skills.
• Must possess excellent written and verbal communications skills.
• High school diploma or GED with medical assisting certificate required.
• Graduation from an accredited medical assistant program as a Certified Medical Assistant highly preferred.
• One year experience in an out‑patient clinical setting required or two (2) years of experience working in a healthcare setting performing back or front office medical assistant duties.
• Bilingual in English and Spanish is highly preferred.
• Ability to read, write, and speak English fluently required.
• Medical, Dental, and Vision insurance.
• Flexible Spending Account.
• Life, AD&D Insurance.
• Short‑Term and Long‑Term Disability.
• Paid Time Off (PTO) and Paid Holidays.
• Employee Assistance Program.
• 401(k) Retirement Plan.

Equal Opportunity Statement

Planned Parenthood of Maryland is an Equal Opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion (creed), gender, gender expression, sexual orientation, national origin (ancestry), disability, genetic information, pregnancy, military status, or any other protected characteristics outlined by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves or absence, compensation, and training.

Applicants must pass Criminal Background Screening and the Right to Work in the United States.

PPM Requires COVID‑19 Vaccination as part of Employment.