Medical AR & Billing Specialist

Integrity Care Group; Oklahoma City (OK); Hybrid; USD 40,000 - 48,000; Full time

Job summary

Integrity Care Group in Oklahoma City is seeking an EPS Account Representative to manage employer accounts receivable, billing, follow-up, payment posting, and credit balance resolution.

The role requires preparing invoices, tracking account activity, resolving billing issues, and supporting colleagues across meetings and training sessions; it is a safety-sensitive position with potential telecommute elements.

Qualifications

• High School diploma or equivalent required.
• 1 year of experience in medical billing or a related field.
• Proficiency with Excel and Word for billing and reporting.
• This is a safety-sensitive position.

Responsibilities

• Prepare, submit and manage invoices to Employer contacts.
• Maintain knowledge of current billing requirements for all employer accounts.
• Track and monitor financial activities of all Employer accounts.
• Resolve billing issues of outstanding claims providing information such as medical records or results.
• Post payments and balance transactions; resolve credit balances.
• Maintain workload balance, maximize efficiency, reduce costs and rework.
• Respond to requests via email or phone; assist coworkers and Employers.
• Participate in meetings and training sessions including Management/Team meetings; telecommute as scheduled.
• Review and balance transaction reports for administration.
• Perform duties as needed; interpret policies and procedures.

Skills

10-key by touch

Typing 45 wpm

Excel

Word

Medical billing knowledge

Analytical skills

Organizational skills

Education

High School diploma or equivalent

Tools

Medical billing software

Job description

Description

Position Summary:

The EPS Account Representative is responsible for collections and follow-up with Employers to obtain prompt/accurate payment on accounts. The EPS Account Representative will assist and manage all aspects of employer account receivable functions of the organization including billing, collections, follow-up, payment posting, and credit balance resolution.

Duties and Responsibilities:

• Preparation, submission and management of invoices to all Employer contacts.
• Maintain knowledge of current billing requirements for all employer accounts.
• Track and monitor financial activities of all Employer accounts.
• Resolve billing issues of outstanding claims providing information needed such as medical records or results and maintain current aging of accounts receivables.
• Responsible for maintaining workload balance, ensuring maximum efficiency, eliminating rework, and reducing cost.
• Review and respond timely to requests, including emails, telephone calls, issues, account research and resolution as needed by coworkers, management and Employers.
• Participate in meetings, conference calls and training sessions, including Management Meetings, Team Meetings, as well as any meetings while working telecommute during assigned daily work schedule.
• May receive incoming telephone calls and resolve issues communicated.
• Assists in reviewing and balancing transaction reports for administration.
• Performs various duties as needed in order to successfully fulfill the function of the position.
• Ability to interpret and apply policies and procedures.
• Other duties as assigned. This is a safety sensitive position.

Qualifications:

• Education:
• High School diploma and/or equivalent combination of education and experience
• Experience:
• 12 months experience in Medical field or equivalent
• Skills:
• Ability to use 10key by touch o Able to type 45 wpm
• Basic Microsoft Excel and Word knowledge, Medical billing knowledge o Analytical skills
• Organizational skills

Working Conditions:

• Subject to varying and unpredictable situations and interruptions.
• Occasionally subjected to irregular hours.
• Occasional pressure is due to a fast-paced environment.
• Position may require lifting, carrying or pushing equipment or patients.

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Requirements

Physical Requirements:

• Must be able to see with corrective eye wear
• Must be able to hear clearly with assistance
• May be exposed to infectious and contagious diseases.
• May be in contact with patients under a wide variety of circumstances.
• Able to handle emergency or crisis situations.
• May be occasionally subject to irregular hours.
• May be required to wear protective equipment as necessary.