Medical Appointments Technician

The Arc Montgomery County; Derwood (MD); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Hiring incentive up to $1,000

Job summary

The Arc Montgomery County is seeking a Medical Appointments Technician to schedule and coordinate medical appointments for people we support, liaising with health agencies and medical professionals to deliver the best possible care.

Under the Medical Coordinator in CLS, this full-time role ensures exams are up-to-date and compliant with MBON and DDA regulations, with typical shifts 8am–4pm or 9am–5pm, Monday to Friday.

Qualifications

• Must have a High School diploma or GED equivalency plus two years of relevant experience. Experience working with children or adults in a care-giving setting, administering medications and/or accompanying people on medical appointments and working with people with IDD preferred. 30 relevant credit hours may be substituted for one year of experience
• Must have reliable vehicle and valid driver's license with good driving record
• Must be able to successfully complete all training requirements

Responsibilities

• Schedule all medical appointments for people we support and coordinate with health agencies and medical professionals to ensure care.
• Interact with medical professionals to coordinate the best possible medical care and coordinate exams to stay MBON and DDA compliant.
• Assist Program Managers with gaps in the schedule and respond to ER situations within 9am–5pm, Mon–Fri.

Skills

Reliable vehicle

Valid driver's license

Education

High School diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Appointments Technician

Full Time Calhoun Place, Derwood, MD, US

Salary Range: $23.26 To $24.44 Hourly

We have been selected as one of The Washington Post's 2025 Top Workplaces, a recognition based entirely on feedback from our team members. This award reflects our deep commitment to cultivating a supportive, inclusive, and growth-oriented work environment where employees feel valued and empowered.

As we continue to grow, we are seeking qualified and motivated professionals to join our award-winning team and help us build on this exciting momentum.

Limited-Time Hiring Incentive

For a limited time, all new hires are eligible for benchmark incentive payments totaling up to $1,000.00! Please visit the Employee Benefits page on our website for more details.

Under the supervision of the Medical Coordinator in the Community Living Services (CLS) division, the Medical Appointments Technician (MAT) is responsible for appropriate scheduling of all medical appointments accompanying people we support to their medical appointments and interacting with health agencies and medical professionals to coordinate the best possible medical care. The MAT will manage medical appointments as assigned to ensure medical exams are up-to-date and in compliance with Maryland Board of Nursing (MBON) and DDA regulations. The MAT will assist the Program Managers and Assistant Directors with gaps in the schedule when the medical appointments fall in between shifts and/or a person supported is taken to the ER during the hours of 9 am to 5pm, Monday through Friday.

Typical day would be either 8am to 4pm or 9am to 5pm Mon - Fri, depending on the time of the appointments.

Qualifications:

• Must have a High School diploma or GED equivalency plus two years of relevant experience. Experience working with children or adults in a care-giving setting, administering medications and/or accompanying people on medical appointments and working with people with IDD preferred. 30 relevant credit hours may be substituted for one year of experience
• Must have reliable vehicle and valid driver's license with good driving record
• Must be able to successfully complete all training requirements

Pay Rate: $23.26/hr - $24.44/hr depending on education, experience, and great benefits.