Medical Appointment Coordinator

Hendrick Health; Abilene (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Hendrick Health is seeking a Scheduling Representative in Abilene, TX to manage patient appointments following medical practice procedures. The role may involve tasks integrated with reception, registration, or medical assisting duties.

The position requires a high school diploma or GED and at least one year of scheduling experience. Strong communication with physicians and staff is essential to ensure smooth patient flow.

Qualifications

• High school diploma or GED.
• Minimum one year of experience in an appointment scheduling position.
• Familiar with scheduling procedures in medical practice.
• Ability to communicate with physicians about scheduling preferences.
• Maintain master appointment schedule via manual or computerized means.
• Produce reports about appointment patterns as needed.
• Multitask effectively with calls, in-office patients and staff.
• Communicate calmly and clearly with patients during emergencies.

Responsibilities

• Make appointments for patients following medical practice procedures.
• Coordinate scheduling with reception/registration staff when needed.
• Maintain accurate appointment schedules and related reports.
• Communicate scheduling information clearly to patients.

Skills

Scheduling

Customer Service

Effective Communication

Multitasking

Reports & Analytics

Scheduling Systems

Education

High School Diploma or GED

Tools

Manual Scheduling

Computerized Scheduling Systems

Job description

Hendrick Health is seeking a Scheduling Representative in Abilene, TX to manage patient appointments following medical practice procedures. The role may involve tasks integrated with reception, registration, or medical assisting duties.

The position requires a high school diploma or GED and at least one year of scheduling experience. Strong communication with physicians and staff is essential to ensure smooth patient flow.