Medical Appointment Coordinator

Hendrick Health; Abilene (TX); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Hendrick Health in Abilene, TX is seeking a Scheduling Representative to arrange patient appointments following medical practice procedures. The role may align with other positions such as receptionist or registration clerk.

The ideal candidate has a high school diploma or GED and at least one year of scheduling experience, with solid knowledge of scheduling systems and a customer-service mindset. You will communicate with physicians and staff to manage master schedules and generate reports as

Qualifikationen

• Knowledge of medical practice protocols related to scheduling appointments
• Knowledge of manual/computerized scheduling systems
• Knowledge of customer service principles and techniques
• Skill in communicating effectively with physicians/clinicians about scheduling preferences
• Skill in maintaining master appointment schedule via manual or computerized means
• Skill in producing reports about appointment patterns as needed
• Ability to multitask effectively; dealing with phone calls; in-office patients; staff; and others pleasantly
• Ability to communicate calmly and clearly with patients about appointments in all circumstances including when they are ill or have an emergency
• Ability to analyze situations and respond appropriately

Kenntnisse

Communication

Customer service

Multitasking

Report generation

Medical scheduling knowledge

Physician communication

Analytical thinking

Ausbildung

High school diploma or GED

Tools

Scheduling systems

Jobbeschreibung

Hendrick Health in Abilene, TX is seeking a Scheduling Representative to arrange patient appointments following medical practice procedures. The role may align with other positions such as receptionist or registration clerk.

The ideal candidate has a high school diploma or GED and at least one year of scheduling experience, with solid knowledge of scheduling systems and a customer-service mindset. You will communicate with physicians and staff to manage master schedules and generate reports as