Medical Administrative Clerk

CommUnityCare; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Coverage (2 Options)

Flexible Spending Account (FSA)

Dental Coverage (2 Options)

Retirement (Mandatory Participation)

Vision Coverage

Retirement (Voluntary Participation)

Basic Life and AD&D Insurance

Employee Assistance Program (EAP)

Additional Life and AD&D Insurance

Short Term Disability (STD)

Back Up Dependent Care Program

Long Term Disability (LTD)

Paid Time Off (PTO)

Wellness Plan

Paid Holidays (7 Days)

Job summary

A community healthcare provider is seeking an administrative professional to manage patient check-in processes across various clinic locations. This role requires strong organizational skills and the ability to manage patient interactions effectively in a fast-paced environment. Competitive benefits offered, including medical coverage and paid time off.

Qualifications

• Responsible for being the first point of contact for patients, staff, and guests.
• Perform administrative tasks associated with patient check-in.

Responsibilities

• Front desk responsibilities including patient check-in, greeting visitors, and directing them to appropriate departments.

Job description

Overview

If you are looking for an opportunity to make a difference in your professional life, CommUnityCare is the place for you! Every day we provide primary care, dental, behavioral health, and specialty services to those who are most vulnerable in our community regardless of their ability to pay. We are always here to provide the right care, at the right time, at the right place.

Our Team Members

CommUnityCare believes caring for others begins with caring for our team members. Both full-time and part-time team members are able to take advantage of our benefits, including

• Medical Coverage (2 Options)
• Flexible Spending Account (FSA)
• Dental Coverage (2 Options)
• Retirement (Mandatory Participation)*
• Vision Coverage
• Retirement (Voluntary Participation)*
• Basic Life and AD&D Insurance
• Employee Assistance Program (EAP)
• Additional Life and AD&D Insurance
• Prepaid Legal Service
• Short Term Disability (STD)
• Back Up Dependent Care Program
• Long Term Disability (LTD)
• Paid Time Off (PTO)*
• Wellness Plan
• Paid Holidays (7 Days)

*Both retirement plans offer employer matching contributions and your paid time off starts accruing immediately. CommUnityCare also strives to provide current market-based pay to all of our team members, and pay is on a bi-weekly schedule. Positions are carefully monitored on a regular basis for changes in the compensation environment.

Candidate Job Shadowing

As part of the interview process, a hiring manager may offer you the opportunity to shadow current employees in the position and/or department in which you are being considered. This opportunity is designed to allow you to observe a realistic preview of some of the job responsibilities you may have. Please read the following information carefully before signing.

Privacy & Confidentiality: I understand confidentiality and privacy are very important, and I may be exposed to confidential patient information and/or organizational proprietary information in written, oral, or electronic forms. I understand the organization has a duty to adhere to HIPAA guidelines and to keep patient information, including diagnosis, treatment, financial, and billing records, confidential and secure. I understand and agree to keep all patient information confidential and to comply with all organizational policies and procedures, including those implementing the HIPAA Privacy Rule. I understand my duties of confidentiality are indefinite and any violation of such may be subject to disciplinary actions, including termination from employment if hired and/or personal criminal liability. I will not use, disclose, copy, download, photograph, record, access, post, or text any confidential or propriety information.

Behavior & Restrictions: I will not misrepresent myself as an employee of CommUnityCare, or as a clinical student, resident, or healthcare provider at any time. I understand the patient must agree to my observing the encounter and that I may not be allowed to participate if they do not verbally consent. I will not offer opinions on diagnosis or methods of treatment to patients or family members, nor do anything that could be construed as treatment or providing medical advice. I understand infection control is very important to patient safety and I will comply with all requirements. I agree to wear an approved mask during my job shadow experience, including in clinical and non-clinical spaces. I understand and agree I am not an employee, contractor, or representative of CommUnityCare or Travis County Healthcare District and I will not be paid or compensated in any way for the time I am observing. I understand and agree my shadowing experience may be restricted and/or terminated at any time for any reason. I will wear the CommUnityCare issued Visitor badge at all times and will return the badge when my shadowing experience is over.

Waiver of Liability & Hold Harmless Agreement: I understand and agree there are inherent risks in being in a healthcare environment and I assume and accept those risks. I, including my representatives, heirs, and assigns, hold harmless and release CommUnityCare and Travis County Healthcare District, its subsidiaries, board members, officers, employees, workforce and representatives from any harm, injury or damage that may arise, directly or indirectly, from my shadowing participation whether caused by TCHD, me, or a third party. I also understand and agree, on behalf of my representatives, heirs, and assigns to indemnify TCHD from and against any damages, claims, causes of actions, penalties, or liability arising from or related to my acts or omissions during or related to my shadowing experience. I acknowledge and represent I have read, understand, and agree to the foregoing information, and this agreement is voluntarily as my own free act and deed, and no oral representations, statements, or inducements have been made.

Job Listings and How to Apply

Current employees should use the internal career portal to apply. The link can be found on your UKG Home Page or the People Team Sharepoint page. Use this form to perform another job search.

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We are proud to be a drug-free workplace. All candidates who are offered an opportunity with CommUnityCare must complete a background check and drug testing.

The Central Health Enterprise (Central Health, CommUnityCare & Sendero) is proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, disability status, genetic information, veteran status, or any other characteristics protected by law. The Central Health Enterprise complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. CommUnityCare Health Centers participate in E-Verify to determine the eligibility of their employees to work in the United States. We will provide the SSA and, if necessary, the DHS, with information from each new employee "Form I-9" to confirm work authorization in the United States.

Responsibilities: Responsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check-in.

Location Details: Pflugerville, 2700 W. Pecan Street; CommUnityCare Wellness Center for Women & Children; Carousel Pediatrics-Southbrook (073); Southeast Health and Wellness Center Dental; ARCH; and other sites with similar duties.