Medical Administrative Assistant

Connecticut Orthopaedic Specialists Pc; Hamden (CT); On-site; USD 38,000 - 47,000; Full time

Job summary

Connecticut Orthopaedics is seeking a Medical Administrative Assistant to join a busy orthopedic practice in Hamden, CT. The role focuses on surgical scheduling, patient calls, and administrative support for the physician team.

The ideal candidate has 2+ years in a medical admin role, EMR experience, and strong Microsoft Office skills. A fast-paced environment requires accuracy, HIPAA compliance, and teamwork.

Qualifications

• Experience in a Medical Administrative role, 2+ years.
• EMR experience is required for this role.
• Excellent written and verbal communication; strong phone etiquette.
• Ability to work well in a team and adapt to changing priorities.
• Knowledge of medical terminology and HIPAA regulations.

Responsibilities

• Handle surgical scheduling and coordination with insurance authorizations.
• Manage high call volumes and respond to appointment requests and paperwork.
• Coordinate with physicians and clinical staff.
• Maintain EMR data entry and ensure test results are reviewed before procedures.
• Process medical records requests and correspondence as needed.
• Prepare paperwork and documents for surgeries; manage mail and fax queues.

Skills

HIPAA compliance

EMR proficiency

Phone etiquette

Teamwork

Medical terminology

Adaptability

Education

HS Diploma

Tools

EMR systems

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Administrative Assistant

Full Time Clerical Hamden, CT, US

Connecticut Orthopaedics has been named the

#1 Physician Practice in Orthopaedics in Connecticut for two consecutive years.

Do you want to become part of the largest private Orthopaedic practice in New England? Connecticut Orthopaedics has been serving patients in the Greater New Haven and Fairfield County communities for 60 years and is searching for an enthusiastic Medical Administrative Assistant to join our exceptional care team.

Are you an experienced Medical Administrative Assistant or have significant administrative assistant experience and are looking to break into the medical field? We have a great opportunity to work for a busy orthopaedic practice and join our growing company!

The Medical Administrative Assistant serves as the administrative member of a Physician’s team. This position fields patient calls, schedules surgeries, and stays abreast of all administrative patient needs in a fast-paced organization.

Location & Schedule:

• Milford, Orange, Hamden, Shelton and Wallingford
• Monday - Friday, 8:15am-5:00pm

Essential Responsibilities:

• Surgical Scheduling, including coordination with patient Insurance Authorizations
• Managing the physician’s heavy call volume, largely patients requiring appointments, prescription renewal, worker’s compensation notes, FMLA paperwork, etc.
• Coordination with physician and clinical MA
• Coordination with various surgical sites
• Working heavily on the computer in the EMR (requiredhigh level skill)to accuratelydocument necessary patientinformation
• Ensuring test results are received prior to surgery, responsible for reviewing tests and distributing appropriately to outside providers, facilities, etc.
• Coordination on the clinical floor with front desk, Xray staff, physician
• Preparing paperwork, x-rays, and other documents as needed for the physician to be available to take tosurgeries
• Handle attorney record requests or other correspondence
• Locate and print all documents or orders in the fax que for the provider to sign off on and file and/or fax back to the appropriate location
• Handle medical record requests from patients, attorneysand insurancecompanies
• Process all incoming and outgoing mail for the provider and gather signatures whenneeded
• Performs other duties as assigned by theirsupervisor

Skills and Abilities:

• Demonstrate knowledge and compliance of all HIPAA regulations
• Proficient computer skills, especially in EMR systems
• Excellent written and verbal communications skills and outstanding phone etiquette
• Ability to problem solve and work as a member of ateam
• Knowledge of medical terminology
• Ability toadaptto changingsituations

Experience/Educational requirements:

• Experience in a Medical Administrative role - 2+ years, Orthopedic experience is a plus
• Experience working in an EMR (electronic medical record)
• Ability to work well on a team, take direction from multiple people, adapt to changing priorities quickly withoutissue
• HS Diplomarequired
• Working knowledge with Microsoft suite of products (Word, Excel, etc.)