Medical Administration Specialist (Picture Archiving and Communication System)

Compass Government Solutions, LLC; San Diego (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive Salary

Accrued Paid Time Off & Paid Federal H

Medical, Dental, and Vision Plans

401(k) Plan

Life & Disability Insurance

Job summary

Compass Government Solutions is seeking a Medical Administration Specialist (PACS) to support Naval Medical Center San Diego in San Diego, CA. The role covers imaging informatics, radiology workflows, PACS administration, and clinical systems support within a military medical center environment.

The position requires a Bachelor’s degree in a healthcare-related field and CIIP certification, with DoD/military healthcare experience and cybersecurity awareness highly valued.

Qualifications

• Bachelor’s degree in healthcare administration, business, information management, or related medical discipline required.
• CIIP certification required; PARCA certifications (CPAS, CDIP, CPSA) preferred; cybersecurity cert preferred.

Responsibilities

• Monitor PACS daily operations to ensure system performance and availability.
• Provide Tier I-III troubleshooting for PACS, RIS, modalities, and connected systems.
• Coordinate with IT, cybersecurity, networking and vendor teams to resolve issues and implement enhancements.
• Assist with PACS upgrades, migrations, testing, workflow designs, and system rollouts.
• Maintain documentation on incidents, changes, downtime procedures, SOPs, and training materials.
• Provide training and workflow guidance to radiology staff and clinical teams.

Skills

PACS administration

Imaging informatics

Radiology workflow

Clinical systems

Troubleshooting

Education

Bachelor’s degree in healthcare administration

Tools

Fuji Synapse PACS

PowerScribe

Job description

Medical Administration Specialist (Picture Archiving and Communication System)

• Full-time

Compass Government Solutions is a Woman Owned Small Business serving those who have served our nation and is committed to excellence in our daily practices. At Compass Government Solutions (CGS), our employees are our most valuable piece of the puzzle.

Compass Government Solutions is currently recruiting qualifiedMedical Administration Specialists (PACS)to provide Picture Archiving and Communication System (PACS) support services atNaval Medical Center San Diegoin San Diego, California. This position supports imaging informatics, radiology workflow operations, PACS administration, and clinical systems support in a military medical center environment.

Work Schedule

The Medical Treatment Facility (MTF) operates365 days per year, 24 hours per day.

PACS services shall be providedSunday through Saturday, between the hours of 0700-0659. Shifts will normally be scheduled for8.5-hour or 11-hour shiftsto support 24-hour and weekend coverage.

Healthcare Workers (HCWs) may be scheduled on a rotating basis for weekend coverage, including Saturdays and/or Sundays. Each shift includes an uncompensated30-minute or 60-minute meal break.

• Duty Hours:None
• On-Call Hours:None
• Overage Hours:None

Job Duties

• Monitor healthcare delivery plans, patient demand, access-to-care compliance, and quality-of-care initiatives impacting MTF operations
• Prepare presentations, project papers, staff reports, biometric reports, and administrative correspondence for leadership
• Conduct studies and support projects, programs, and initiatives related to military healthcare activities
• Implement MTF policies and initiatives to improve operational effectiveness, efficiency, productivity, customer satisfaction, and quality improvement efforts
• Support clinical protocols and imaging workflow operations
• Monitor, maintain, and support daily PACS operations to ensure system performance and availability
• Provide Tier I-III troubleshooting support for PACS, RIS, modalities, and connected systems
• Build and maintain worklists, hanging protocols, and user profiles
• Support DICOM device configuration, modality integration, and exam code mapping
• Coordinate with IT, cybersecurity, networking, and vendor teams to resolve system issues and implement enhancements
• Participate in PACS upgrades, migrations, testing, workflow redesign, and system rollouts
• Maintain documentation related to incidents, system changes, downtime procedures, SOPs, and training materials
• Provide training and workflow guidance to end users, radiology staff, and clinical teams
• Assist with data reporting, analysis, audit responses, and quality assurance initiatives
• Serve as liaison between radiologists, technologists, IT staff, and vendors to support imaging system operations and workflow optimization

Education

Bachelor's degree in healthcare administration, business, information management, or related medical discipline required

Certification

• Certified Imaging Informatics Professional (CIIP) required
• PACS Administrators Registry and Certification Association (PARCA) certification preferred, including:
  • CPAS
  • CDIP
  • CPSA
• Cybersecurity certification preferred

Additional Qualifications

The following qualifications are not required, but preferred:

• Experience with Fuji Synapse PACS, PowerScribe, or similar radiology reporting systems
• Experience with military, federal, or DoD/DHA healthcare systems
• Knowledge of cybersecurity practices, Authority to Operate (ATO) processes, and secure configuration guidelines
• Experience performing PACS data migrations, system upgrades, or table/worklist buildouts
• Advanced understanding of imaging workflows across Radiology, Cardiology, and specialty clinics
• Vendor coordination experience with imaging, network, or reporting system vendors

U.S. citizenship is required for this position due to access requirements for U.S. Government computer systems and networks.

At Compass Government Solutions, we value our team and offer a comprehensive benefits package designed to support your health, well-being, and professional growth:

• Competitive Salary - Recognizing your skills and experience.
• Accrued Paid Time Off & Paid Federal Holidays - Balance work and life with time to recharge.
• Medical, Dental, and Vision Plans - Flexible coverage to meet your needs.
• Capital Services' CSI Benefits Packages - Our signature benefit offering enhanced coverage, mental health support, and specialized resources tailored to our employees’ unique needs.
• 401(k) Plan - Planning for your future has never been easier.
• Life & Disability Insurance - Protection and peace of mind for you and your family.

EOE AA M/F/Vet/Disability

Compass Government Solutions is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws.

Job Location