Medical Accounts Receivable Representative (Level Two)

California Medical Business Services; Arcadia (CA); Hybrid; USD 32,000 - 36,000; Full time

Benefits offered by this job

PTO and holidays

Medical, Dental, Vision

401(k) plan

Disability insurance

Company events

Job summary

Huntington-Hill Imaging Center, managed by California Medical Business Services, LLC, seeks an Accounts Receivable - Level Two to support the Billing team in Arcadia, CA. This full-time role runs Monday-Friday from 7:20 a.m.

to 4:00 p.m., with occasional Saturday overtime and a path to remote work after the introductory period. You will handle denial management, insurer and patient communication, and KPI-driven collection tasks while keeping up with reimbursement policy changes.

Qualifications

• High School diploma or GED required.
• 1+ years of medical billing/collections experience or completed accredited medical billing course.
• Office setting experience using telephone and computer as primary tools.
• Basic Windows PC proficiency and ability to learn new software.
• Typing 40 WPM and 10-key skills required.

Responsibilities

• Proficient with CMBS billing software such as Imagine.
• Resolve insurance denial codes and take corrective actions.
• Verify claim status online or by phone for unpaid claims.
• Complete insurance appeals via website or paper forms when needed.
• Process an average of at least 30 accounts per day.
• Maintain notes and follow up on A/R holds or re-assignments.
• Monitor AR over 45 days and communicate with management.

Skills

Multitasking

Healthcare claims

Professional communication

Phone and computer proficiency

ICD-10/HCPCS/CPT coding

Education

High School diploma or GED

Medical billing course (accredited)

Tools

Imagine CMBS billing software

MS Word

Excel

Outlook

Job description

Position:Medical Accounts Receivable Representative (Level Two)

Location: Arcadia, CA

Job Id:116

# of Openings:0

Are you looking for a career opportunity with growth and stability? Do you like working Monday through Friday and have the weekends off?
We welcome you to apply to this exciting career opportunity!
Huntington-Hill Imaging Center (managed by California Medical Business Services, LLC) is dedicated to improving medical practices through the use of innovative technologies, strategic partnerships, and years of industry experience. Our efforts are directed toward providing quality patient care in the Radiology field. Our team consists of Board Certified Radiologists, Medical Administrators, Technologists, Billing and Scheduling staff, and Patient Support staff.
We are currently seeking anAccounts Receivable (A/R) Representative - Level Twoto provide support to the Billing team. This full-time position will have a 40 hour/week day-shift schedule of Monday-Friday from 7:20am - 4:00pm, and is located at our Business office in Arcadia.

The scheduled shift is:

• Monday-Friday from 7:20am-4:00pm
• Occasional Saturday overtime (as needed)
• There is an opportunity to work remotely after successfully passing the introductory period and meeting goals.

Pay Range

$23.50/hour

The A/R Representative - Level Two will have shown proficiency in all previous level requirements and will be able to cover those positions but will transfer their main job responsibility to working client’s unpaid insurance accounts. The position requires contact with insurers and patients by phone and internet for multiple practices and specialties. To be proficient at this level, the representative should show a minimum average of $25,000 brought in monthly as a direct result of their actions taken in the denial and/or Insurance tickler. Accounts Receivable Level Two is also responsible for keeping up with changes in reimbursement policies and communicating with other A/R Team members.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (This list may not include all of the duties assigned.)

• Proficient application knowledge of CMBS billing software - Imagine
• Understand the multiple insurance denial codes and take appropriate actions to resolve.
• Go online or call to verify claim status on unpaid claims.
• Show proficiency in completing insurance appeal via website or, when unavailable, by paper appeal form.
• Work a minimum of 30 accounts a day average. Averages are figured weekly.
• Have accountability on accounts placed on HOLD or re-assigned.
• Follow up on A/R claims over 45 days (or more depending on insurance contract)
• Enter legible notes and read all prior notes before taking action.
• Identify system issues and bring to management’s attention with possible solutions and/or suggestions.
• Contribute to team goals and work on special projects.

QUALIFICATIONS:

• High School diploma or GED
• 1+ years of experience in medical billing and collections or completion of accredited medical billing course
• Experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
• Basic proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
• Basic proficiency with Microsoft Office and website navigation
• Typing skills (minimum of 40 words per minute)
• 10 key skills and basic math skills necessary

KNOWLEDGE, SKILLS, ABILITIES:

• Understanding of healthcare claims.
• Strong ability to multitask.
• Knowledge of ICD-10, HCPCS and CPT coding.
• Knowledge of various insurances (HMO, PPO, Medicare, Medi-Cal, and others).
• Knowledge of MS Word, Excel and Outlook.
• Ability to communicate professionally in writing and verbally.

Job-Related Compliance Considerations (Fair Chance Hiring):

The essential functions of this position include responsibilities that may involve:

• Access to sensitive healthcare and business systems, including electronic health records (EHR), billing platforms, and operational databases.
• Handling of data containing protected health information (PHI) and other confidential or proprietary information.
• Responsibility for maintaining data security, system integrity, and compliance with healthcare privacy standards (e.g., HIPAA).
• Collaboration with cross-functional teams, including clinical, billing, and administrative departments, requiring appropriate handling of sensitive operational information.

In accordance with the California Fair Chance Act and applicable local ordinances, CMBS will consider qualified applicants with criminal histories in a manner consistent with applicable law. A background check may be conducted only after a conditional offer of employment has been made. If a background check is conducted, any employment decision based on criminal history will be made following an individualized assessment that considers:

• The nature and gravity of the offense
• The time that has passed since the offense and completion of the sentence
• The nature of the job duties

Applicants will be provided with notice of any potentially disqualifying information and an opportunity to respond, in accordance with applicable law. These considerations are intended to describe the responsibilities of the role and do not create any automatic disqualification criteria.

What Your Work Environment Will Be Like:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Environment:Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions.
• Physical:Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.
• Vision:See in the normal visual range with or without correction. The office has fluorescent lighting.
• Hearing:Hear in the normal audio range with or without correction.

We offer a supportive environment with opportunities to expand your knowledge, a competitive salary and benefits package which includes:

• Generous Paid Time Off (PTO) and 7 Paid Holidays
• Medical, Dental, and Vision insurance
• Flexible Spending Accounts
• 401(k) Plan
• Short Term Disability Insurance
• Company paid Long Term Disability & Life Insurance
• Sponsored Company Events, and much more!

Who We Are:

CMBS has been in business for more than 30 years (and counting), helping job seekers just like you find great opportunities in the healthcare industry. But CMBS isn't you average company. Our goal is to provide a working environment where our employees may gain knowledge, experience and recognition for their work. We believe our people are our most valuable asset.

Whether it's our monthly celebrations, social events, or employee appreciation events, you'll quickly find out why CMBS is a great place to work!

CMBS is an Equal Opportunity Employer. We bring unique talents together to build something special. That's why we welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.

Our goal is to be a diverse workforce that is representative of our clients and communities. We strongly encourage women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, people of all ages, and veterans to apply. We are committed to building a team that is inclusive of a variety of backgrounds and perspectives.