Medicaid Public Affairs & Web Content Coordinator

University of New Orleans; United States; On-site; USD 65,000 - 75,000; Full time

Job summary

LSU New Orleans seeks a skilled administrator to support web updates and Medicaid content management for all pages. You will ensure publication of program documents and maintain manuals, service directories, and legislative reports following transparency rules.

You will monitor Medicaid email inquiries, coordinate outreach, translations, and staff calendars. You will oversee MCO call center reporting and contract payment records for Public Affairs contracts, ensuring accuracy and timeliness.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum 3 years administrative experience in an office or healthcare setting.
• Minimum 1 year project or program coordination experience.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Desirable: 5+ years designing and executing public-facing content.

Responsibilities

• Support web updates and content management for Medicaid pages.
• Publish Medicaid program documents and ensure compliance with transparency rules.
• Monitor inquiries sent to Medicaid email accounts and coordinate outreach.
• Coordinate printing materials and translations for Medicaid materials.
• Oversee MCO call center reporting and contract payment records.
• Support invoicing and payments for Public Affairs contracts.
• Other tasks as assigned.

Skills

Analytical thinking

Organizational skills

Time management

Attention to detail

Follow-up

Microsoft Office

Education

Bachelor’s Degree

Associate degree + 3 years

6 years experience in lieu of degree

Job description

LSU New Orleans seeks a skilled administrator to support web updates and Medicaid content management for all pages. You will ensure publication of program documents and maintain manuals, service directories, and legislative reports following transparency rules.

You will monitor Medicaid email inquiries, coordinate outreach, translations, and staff calendars. You will oversee MCO call center reporting and contract payment records for Public Affairs contracts, ensuring accuracy and timeliness.