Medicaid Eligibility Section Supervisor

NYC Department of Social Services; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

The NYC Department of Social Services, Medical Assistance Program (MAP), is recruiting for one Principal Administrative Associate II to supervise multiple units at the Staten Island Medicaid Community Office. You will oversee Eligibility Specialists, PAA Is, and Clerical staff in processing Medicaid eligibility applications.

The role requires strong supervisory and administrative skills, with experience in Medicaid and compliance with federal/state guidelines.

Qualifications

• Experience with Medicaid systems and eligibility processes.
• Strong supervisory and staff coordination abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Supervise units of Eligibility Specialists, Principal Administrative Associates, and Clerical staff in processing Medicaid eligibility applications.
• Review difficult or unusual cases and ensure policy compliance and quality service.
• Monitor staff performance and prepare/submit data and reports as required.
• Conduct in-service training and staff meetings to implement policy changes.

Skills

Medicaid experience

Supervisory skills

Communication skills

Education

Baccalaureate degree

Associate degree or 60 credits

High school diploma

Job description

The NYC Department of Social Services, Medical Assistance Program (MAP), is recruiting for one Principal Administrative Associate II to supervise multiple units at the Staten Island Medicaid Community Office. You will oversee Eligibility Specialists, PAA Is, and Clerical staff in processing Medicaid eligibility applications.

The role requires strong supervisory and administrative skills, with experience in Medicaid and compliance with federal/state guidelines.