Medicaid Eligibility & Intake Caseworker II

Randolph County, NC; Asheboro (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Randolph County's Family and Children’s Medicaid Unit seeks an Income Maintenance Caseworker I to support eligibility determinations and case processing under the Medicaid program. The role involves interviewing clients, collecting data, and using a state web application to enter information for initial applications and reviews.

You will verify eligibility, complete periodic reviews, explain client rights and options, and refer cases to other services as needed.

Qualifications

• Interview clients and review forms to collect required information.
• Enter data into a web-based application for initial applications and verifications.
• Verify eligibility by reviewing intake data in the system.
• Process periodic reviews and re-determination of continued eligibility.
• Explain program rights and options and refer clients to other services as needed.

Responsibilities

• Interview clients and review forms to collect required information.
• Enter data into a web-based application to complete initial applications and verify information.
• Determine and verify eligibility using a web-based system.
• Complete scheduled reviews and re-verify eligibility for continued participation.
• Inform clients of rights and refer to other program services.

Skills

Interviewing

Data entry

Customer service

Analytical skills

Education

Associate degree in Human Services / related field

Job description

Randolph County's Family and Children’s Medicaid Unit seeks an Income Maintenance Caseworker I to support eligibility determinations and case processing under the Medicaid program. The role involves interviewing clients, collecting data, and using a state web application to enter information for initial applications and reviews.

You will verify eligibility, complete periodic reviews, explain client rights and options, and refer cases to other services as needed.