Medicaid Eligibility & Enrollment Supervisor

Firstsource; Royal Oak (MI); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401K

Job summary

FirstsourceSolutions USA, LLC is seeking a Supervisor for an onsite/ hybrid role at a medical facility in Michigan. You will oversee staff, manage daily operations, and support the Department Manager in achieving performance metrics within a healthcare setting.

The role requires leadership, strong communication, and experience with Medicaid processes. A high school diploma is required, with a Bachelor's degree preferred, and flexibility for occasional extended hours.

Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred or equivalent experience.
• Eligibility supervisor experience is helpful.
• Experience with Medicaid processes is required.

Responsibilities

• Lead, supervise and develop departmental teams.
• Oversee and direct the daily activities of the staff.
• Coordinate account inventories and report daily/weekly to the Department Manager.
• Prepare and conduct staff training.
• Maintain time and attendance records for staff.
• Problem solve operational issue.
• Conduct performance reviews.
• Assist with hiring.
• Delegation and inspection of workflows.
• Uphold a strong commitment to business ethics, including confidentiality and data privacy.
• Maintain consistent performance to achieve predefined performance metrics.
• Strictly adhere to compliance regulations and security policies.
• Ensure compliance with all federal, state and local laws.

Skills

Leadership abilities

Excellent written and verbal comm.

Supervise staff

Organizational skills

Education

High school diploma or equivalent

Bachelor's Degree Preferred

Job description

FirstsourceSolutions USA, LLC is seeking a Supervisor for an onsite/ hybrid role at a medical facility in Michigan. You will oversee staff, manage daily operations, and support the Department Manager in achieving performance metrics within a healthcare setting.

The role requires leadership, strong communication, and experience with Medicaid processes. A high school diploma is required, with a Bachelor's degree preferred, and flexibility for occasional extended hours.