Medicaid Eligibility Benefits Specialist (Hybrid)

State of Iowa - Executive Branch; Iowa (LA); Hybrid; USD 44,000 - 53,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Retirement Plans

Flexible Spending Accounts

Life Insurance

Employee Assistance Program

Employee Discounts

Job summary

The State of Iowa is seeking an Eligibility Benefits Specialist to assist individuals in applying for or renewing facility or waiver Medicaid benefits. The role is full-time, 8:00 AM - 4:30 PM, with potential for hybrid work after six months of training.

The position starts at $48,630.40 annually with potential raises after six months. The successful candidate will analyze policies, determine eligibility, and communicate with customers and third parties to ensure timely processing.

Qualifications

• Sixty semester hours (or equivalent) from an accredited college or university.
• OR a combination of education and experience substituting the equivalent of one year of full-time public contact work experience for each year of education.
• OR employees with current continuous experience in the state executive branch with 18 months of full-time work at a Clerk Advanced level or above involving public contact.

Responsibilities

• Analyze and interpret complex policies and procedures per state and federal regulations.
• Collect and analyze information from customers and 3rd parties to determine eligibility.
• Communicate effectively via phone, email and in person as needed.
• Meet daily and monthly processing timeframes.
• Prepare written documents and present clearly, both in writing and orally.
• Effectively manage an individual workload while working within a team.
• Maintain high attendance.
• Demonstrate organizational and critical thinking skills.
• Comply with State of Iowa regulations and DHS Employee Handbook work rules.

Skills

Critical thinking

Policy application experience

Strong communication

Customer service

Professional presence

Teamwork

Consultation

Education

Sixty semester hours

Job description

The State of Iowa is seeking an Eligibility Benefits Specialist to assist individuals in applying for or renewing facility or waiver Medicaid benefits. The role is full-time, 8:00 AM - 4:30 PM, with potential for hybrid work after six months of training.

The position starts at $48,630.40 annually with potential raises after six months. The successful candidate will analyze policies, determine eligibility, and communicate with customers and third parties to ensure timely processing.