Medicaid Coordinator

Old Southwest Health and Rehabilitation; Roanoke (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental + Vision

401k

Tuition reimbursement through ECPI

Employee recognition programs

Daily Pay

Job summary

Old Southwest Health and Rehabilitation seeks a Medicaid Coordinator to supervise and coordinate business office functions under the Administrator's direction, ensuring accurate reporting and compliant billing practices.

The role requires a bachelor’s degree in Business or related long-term care experience, 3+ years in the field, and supervisory capabilities with strong English communication, analytical and problem-solving skills.

Qualifications

• Bachelor’s degree in Business or relevant experience in long-term care.
• Minimum of three (3) years related experience.
• One (1) to two (2) years management/supervisory experience; office management experience preferred.
• Effective verbal and written English communication skills.
• Intermediate to advanced skills in Microsoft Word, Excel, PowerPoint and Outlook; Internet/Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality.
• Ability to communicate at all levels of the organization and work well in a team.
• Customer service oriented with the ability to work well under pressure.
• Strong attention to detail and accuracy, plus organizational skills to manage multiple projects.
• Strong analytical and problem solving skills.
• Ability to work with minimal supervision and take initiative.
• Ability to deal with new tasks without written procedures.
• Approachable, flexible and adaptable to change.
• Function independently with integrity and good vendor relations.

Responsibilities

• Meet physical and sensory requirements and work in the described environment.
• Prepare and submit reports on a timely basis as required by Administrator and authorities.
• Maintain vital statistics on admissions, discharges, deaths, transfers and daily census.
• Prepare and submit monthly resident billings for services.
• Bill Medicaid, Medicare and other insurances; follow up on delinquent payments.
• Monitor accounts receivable with outside billing company.
• Pursue past due accounts and maintain documentation.
• Submit documentation to bill third party payers per guidelines.
• Maintain financial records including cash receipts/disbursements, payroll and ledgers.
• Attend department head meetings and stay updated on laws and regs relating to bookkeeping.
• Reconcile facility cash and accounts.
• Verify resident trust recording and monthly reconciliations.
• Assist in resident admissions explaining rates and terms, collecting initial payment.
• Supervise and oversee other business office staff.
• Handle special projects as assigned.

Skills

Verbal communication

Written communication

MS Word

MS Excel

PowerPoint

Outlook

Attention to detail

Analytical skills

Problem solving

Team collaboration

Education

Bachelor’s degree in Business or related field

Tools

Word

Excel

PowerPoint

Outlook

Job description

Medicaid Coordinator

Summary:

Supervise, coordinate, and perform business office functions under the direction of the Administrator in accordance with sound accounting practices.

Benefits and Perks:

• Health Insurance
• Dental + Vison
• 401k
• Tuition reimbursement through ECPI
• Employee recognition programs
• Daily Pay

Essential Duties & Responsibilities:

• Meet physical and sensory requirements stated below, and be able to work in the described environment.
• Prepare and submit reports on a timely basis as required and directed by the Administrator, the company and governmental agencies.
• Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents.
• Prepare and submit monthly resident billings for services provided.
• Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments in coordination with outside billing company.
• Monitor and manage the accounts receivable collection process in coordination with outside billing company.
• Pursue past due accounts persistently and maintain proper back-up documentation.
• Obtain and submit all required documentation to bill third party payers as per program/company guidelines.
• Maintain financial records including any cash receipts, cash disbursements, accounts receivable, accounts payable, payroll journal, as directed.
• Attend department head meetings, seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions.
• Responsible for reconciling all facility cash and accounts.
• Verify that resident trust is accurately recorded.
• Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties. Reconcile petty cash for patient trust fund daily.
• Participate in the resident admission process by providing explanations of the facility's rates, billing cycle and payment terms, including collecting the first month's advance payment upon admission.
• Supervise and oversee other business office clerical staff, as assigned.
• Other special projects and duties, as assigned.

Job Requirements:

• Bachelor’s degree in Business or relevant experience in long-term care.
• Minimum of three (3) years related experience.
• One (1) to two (2) years management/supervisory experience required; office management experience preferred.
• Effective verbal and written English communication skills.
• Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
• Highest level of professionalism with the ability to maintain confidentiality.
• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
• Customer service oriented with the ability to work well under pressure.
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
• Strong analytical and problem solving skills.
• Ability to work with minimal supervision, take initiative and make independent decisions.
• Ability to deal with new tasks without the benefit of written procedures.
• Approachable, flexible and adaptable to change.
• Function independently, and have flexibility, personal integrity, and the ability to work effectively with employees and vendors.

Physical and Sensory Requirements:

• Moderate physical activity:
• Requires handling of average-weight objects up to twenty five (25) pounds.
• Sitting for more than two (2) hours at a time.
• Requires consistent computer work with repetitive typing and concentrating on computer screen.

About Eastern Healthcare Group:

Eastern Health Group is a family of skilled nursing facilities and rehabilitation centers. We are resident-centered and quality-focused! Our workplace culture is all about uplifting people.We are committed to creating a nurturing, family-like atmosphere where staff develop meaningful relationships with residents and where exceptional patient outcomes are the standard.