Mediation Administrative Assistant II

18th Judicial Circuit State Court System of Florida; Viera (FL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Paid Leave & Holidays

State of Florida Health Benefits

Supplemental Insurance

No Cost Basic Life Insurance

Deferred Compensation

FRS Benefits

Tax-Favored Spending Accounts

Employee Assistance Support

State Employee Tuition Waiver

Job summary

The Eighteenth Judicial Circuit is seeking an administrative professional to support the ADR Director and the Family and County Court Civil Mediation programs. Responsibilities include scheduling sessions, coordinating staff and contract mediators, and preparing orders for judicial signatures.

You will collect fees, handle mail, maintain filing systems, assist with events, and generate data for statistical reports while upholding confidentiality and professional decorum in a fast-paced

Qualifications

• HS diploma or GED required.
• Minimum two years of related administrative experience in court/legal/office.
• Experience handling legal/court documents preferred.

Responsibilities

• Schedule family mediation sessions and coordinate staff and contract mediators.
• Prepare orders or memorandums of agreements for submission to judges and for judicial signatures.
• Review scheduled mediation cases for domestic violence and ensure proper intake and check-in of parties for in-person sessions.
• Determine fees based on party income and collect payments for mediation sessions.
• Assist ADR Director and staff with special projects, events, trainings, and meetings.
• Maintain filing systems, oversee mail distribution, and manage office equipment and supplies.
• Collect data for statistical reports and participate in trainings to enhance program delivery.

Skills

Communication skills

Multitasking

Professional demeanor

Confidentiality

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

General Statement of Job

This position is responsible for performing a variety of administrative, clerical, and fiscal related duties supporting the ADR Director and the Family and County Court Civil Mediation programs. Responsibilities include but are not limited to: schedule family mediation sessions ; coordinate schedule for staff and contract mediators ; prepare orders of memorandums of agreements reached in mediation in order to submit to judge ; prepare orders for judicial signatures ; review scheduled mediation cases for domestic violence ; greet and check-in parties for in-person family mediation ; determine fees based on party income and collect payment for mediation sessions ; assists ADR Director and staff with special projects such as luncheons, trainings, workshops, meetings and/or other mediation-related events ; troubleshoots problems related to cases; collect data for statistical reports ; attends trainings, workshops, seminars and conferences related to family law and mediation services to enhance skills and ability in program areas ; extensive telephone communication ; receive, sort and distribute incoming and outgoing mail ; maintains oversight on office equipment and supply ordering ; and maintain various office/filing systems.

Knowledge, Skills, and Abilities

Knowledge of the Florida State Courts System, specifically family, small claims, and dependency courts is helpful. Knowledge of dispute resolution processes and associated legal terminology is helpful. Candidates must be proficient in Microsoft Office, specifically Word and Outlook. Ability to balance multiple tasks in a fast-paced environment and project a professional and friendly demeanor in all interactions and communications. Ability to communicate ideas clearly, concisely, and logically, both orally and in writing. Ability to develop and maintain effective working relationships with the Judiciary, court personnel, contract and volunteer mediators, attorneys, and the general public as needed to conduct day to day business and deliver services efficiently. Ability to work effectively (with courtesy, tact, and patience) with individuals who are under stress. Knowledge of and ability to perform basic mathematical operations and simple statistics. Ability to plan and prepare reports, correspondence, and charts in a variety of formats. Ability to handle sensitive matters with integrity and confidentiality. Ability to understand procedures, follow directions, utilize sound judgment, and take initiative. Ability to work with minimal supervision and recognize and establish work priorities. Organizational and multi-tasking proficiency is a must. Ability to organize and/or automate office procedures and maintain an effective filing system.

Education/Experience Guidelines

A High School Diploma or equivalent G.E.D. certificate is required. A minimum of two years of related progressive administrative work experience in a court, legal or professional office environment working with legal/court documents is highly recommended.

Desirable Qualifications

Highly motivated, organized individual who accepts challenges, works well under pressure, and requires minimal supervision after training. Direct working knowledge of the family mediation process and familiarity with the county civil mediation process. Experience with the Clerk of Court’s Public Records System and ICMS. Familiarity with mediation rules, regulations, court rules, policies and procedures, legal documents, and legal factors pertaining to mediation is preferred but can be learned on the job.

Benefit Details

• Paid Leave & Holidays
• State of Florida Health Benefits
• Supplemental Insurance (Dental, Vision, Disability, Optional Life, Cancer, etc.)
• No Cost Basic Life Insurance
• Deferred Compensation

(457b Pre-Tax & 457b Roth)

• Florida Retirement System (FRS) Benefits
• Tax-Favored Spending Accounts
• Employee Assistance Support
• State Employee Tuition Waiver

Equal Opportunity Employer

The Eighteenth Judicial Circuit is an equal opportunity employer that actively pursues and hires a diverse workforce. We do not discriminate on the basis of nor manifest by words or conduct, bias or prejudice based on race, color, religion, age (40 or older), sex (including gender identity, sexual orientation and pregnancy), national origin, language, marital status, socioeconomic status, or disability or genetic information, which does not preclude performance of essential job functions, and reasonable accommodation(s) is provided, as necessary and judicious.

If you are a person with a disability who needs an accommodation in order to participate in the application/selection process, you are entitled, at no cost to you, the provision of certain assistance. Please notify Court Administration at 407-665-4227 prior to the application deadline. If you are hearing or voice impaired, please call through the Florida Relay Service (TDD) 1-800-955-8771.

Background Check

- Employment is provisional pending the results of a successful background investigation and fingerprinting.

E-Verify

- Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Eighteenth Judicial Circuit participates in the U.S. Government’s Electronic Employment Verification Program (E-Verify) to assist in this required verification process for all state-funded positions. E-Verify is a program that electronically confirms an employee’s eligibility to work in the United States after completion of the Employment Eligibility Verification Form (I-9) upon hire within the first 3 days of employment.

Drug-Free Workplace

- It is an objective of the Eighteenth Judicial Circuit to achieve a drug-free workplace. Any applicant for employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing court service for the Eighteenth Judicial Circuit, and the trust placed in our organization by the public.

At-Will Employment

- Pursuant to 110.205(2)(c) of the Florida Statutes, employment with the State Courts System is not covered under the Career Service System and all employees of the State Systems serve at the pleasure of the appointing authority and do not attain tenure rights, i.e., employees can be terminated with or without cause by the Court.